Global Process Owner – Sales Process Optimization

Job Description

Global Sales Process Owner | NielsenIQ

The Tone:
This is a full-time hybrid role at NielsenIQ, located in France. NielsenIQ operates as a global commercial organization that strives to optimize its sales processes and digital sales experience for customers and sellers. This pivotal role is responsible for shaping and improving the end-to-end sales process globally, ensuring it is simplified, harmonized, and integrated across the business. The work directly contributes to enhancing seller productivity, customer satisfaction, and overall operational efficiency within the company.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – France
• Pay: 70000–90000 euros yearly
• Team: Reports to the Lead Sales Process Owner (Head of Sales Process) within the Sales Process team.
• Mission: To shape and optimize the end-to-end sales process (Lead-to-Order / Quote-to-Cash) globally, ensuring simplification, harmonization, and integration aligned with commercial strategy.
• Tech Stack: CRM, Sales Cloud, CPQ, incentive compensation, analytics, contract lifecycle management

What You’ll Actually Do
• Process Ownership & Governance: Lead the design, optimization, and governance of global sales processes and policies, ensuring alignment with business goals and scalability across regions.
• Cross-functional Collaboration: Partner with stakeholders across Sales, Marketing, Commercial Operations, Finance, IT, and external vendors to define and maintain the technology roadmap for digital sales transformation.
• Process Simplification and Standardisation: Harmonize and reduce complexity in customer-centric workflows to deliver consistent and integrated sales processes across regions and segments.
• Sales Enablement: Drive improvements in seller efficiency and customer experience through process and platform optimization, focusing on operational effectiveness.
• Process Design Expertise: Apply advanced methodologies like Lean Six Sigma to engineer high-performing processes that reflect real-world selling dynamics and deliver measurable improvements.

The Must-Haves
• Background: Senior-level professional with 8 to 10 years of experience in global sales process ownership and optimization across the Lead-to-Order or Quote-to-Cash domain.
• Experience: Demonstrated success in implementing consistent CRM processes globally.
• Skills: Deep CRM domain expertise including Sales Cloud, CPQ, incentive compensation, analytics, and contract lifecycle management; strong stakeholder management and influence across diverse, global teams; ability to build consensus and drive execution in ambiguous environments; delivery-focused with a track record of translating business requirements into actionable outcomes.
• Bonus: Knowledge of leading sales methodologies (e.g., MEDDICC, Challenger, SPIN, BANT); familiarity with modern process modeling techniques (e.g., design thinking, storyboarding); commitment to aligning practices with industry best standards.