General Manager – Fitness Studio Sales & Operations

Job Description

General Manager | BFT Eixample

The Tone:
This is a full-time leadership role at BFT Eixample, located in Barcelona, Spain. BFT Eixample builds a strong fitness community centered around energetic group training experiences. This General Manager role is paramount to the studio’s success, directly influencing financial growth, member acquisition, and the cultivation of a vibrant, loyal member base through strategic sales, marketing, and operational execution. The individual in this position is essential for upholding the brand’s commitment to exceptional communal experiences.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Barcelona, Spain

• Mission: This person owns the financial performance and member engagement for the BFT Eixample studio.

What You’ll Actually Do
• Revenue Growth: Drive and surpass studio revenue objectives by consistently meeting and exceeding established financial targets.
• Sales Performance: Lead new membership sales efforts, ensuring that targets are met and exceeded through proactive strategies.
• Market Development: Design and implement strategic community outreach programs and in-studio lead generation initiatives to attract prospective members.
• Member Loyalty: Develop and nurture lasting relationships with both prospective and current members to foster a strong ambassadorship and ensure high member retention rates.
• Business Leadership: Exemplify robust leadership across all facets of the business, seamlessly integrating sales, marketing, and operational strategies to deliver and uphold the studio’s mission of an energetic communal experience.

The Must-Haves
• Background: Managerial role with a fundamental understanding of sales, marketing, and operational principles within a customer-facing or community-centric business.
• Experience: Demonstrated track record in achieving and exceeding revenue and sales goals. Proven experience in executing strategic community outreach, lead generation, and comprehensive member retention programs. Practical ability to build and maintain strong, lasting relationships with diverse client bases.
• Skills: Strategic Sales, Marketing Execution, Operations Management, Relationship Development, Member Retention, Leadership.