General Manager – Correctional Services

Job Description

Multi-Unit General Manager – East & South Virginia Market | Aramark

The Tone:
This is a General Manager role at Aramark, located within the East & South Virginia Market. Aramark proudly serves millions of guests every day through food and facilities in 15 countries worldwide. This role is crucial for planning, managing, and guiding multiple contracted services for clients, ensuring that operating and financial goals, client objectives, and customer needs are consistently met. This position makes a difference daily by leading a team to provide excellent service and manage operations effectively.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, East & South Virginia Market
• Pay: $90000–$100000 yearly
• Team: Leads a team of managers and staff responsible for multiple contracted services.
• Mission: Plan, manage, and guide contracted services to achieve operating and financial goals, client objectives, and customer needs.

What You’ll Actually Do
• Operational Leadership: Lead a team that provides operational expertise in contracted services while managing hands-on execution of operations.
• Client Relationship Management: Manage client and community relationships, continuously assessing operations, and developing plans to deliver optimal service.
• Team Development: Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
• Service Improvement & Growth: Recommend methods, resources, and implementation strategies for service improvement and growth based on operational needs and contractual obligations.
• Financial Management: In partnership with Finance, manage the budget and assist in designing improvements to optimize financial performance and operational productivity.

The Must-Haves
• Background: Bachelor’s degree (highly preferred) in Food Service, Hospitality, Facilities, or Business Management. This is a leadership role overseeing multiple operations.
• Experience: Meaningful experience in the service industry, contract services, or a hospitality environment. Proven ability to lead and develop teams through other managers. Demonstrated experience in creating and managing departmental budgets, financial controls, and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives.
• Skills: Strong focus on client and customer services, an entrepreneurial approach to building and growing a strong business, savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff, and comfort with reading, understanding, and implementing contractual requirements.