Full-Time Receptionist

Job Description

Full-Time Receptionist | Wolf Creek Care Center

The Tone:
This is a full-time role at Wolf Creek Care Center, located in Grass Valley, CA. Wolf Creek Care Center is dedicated to providing compassionate, high-quality care, fostering an environment where residents thrive and feel like family. The center offers a comprehensive benefits package and opportunities for growth, investing in its employees. As the first point of contact, the Full-Time Receptionist plays a pivotal role in shaping the initial experience for families, guests, and residents. This position is vital to promoting a warm, welcoming, and respectful atmosphere, ensuring every interaction reflects the center’s commitment to exceptional care and support. The role offers the chance to make a lasting positive impact on residents’ lives every day by facilitating smooth operations and being a reliable, friendly presence within a supportive and collaborative team.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Grass Valley, CA
• Pay: $18 hourly
• Mission: Create a welcoming first impression for residents, families, and guests.

What You’ll Actually Do
• Welcome visitors: Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Manage communications: Answer telephone calls, manage messages, and forward calls to the appropriate personnel.
• Direct visitors: Efficiently check visitors in, directing or escorting them to their specific destinations.
• Provide support: Offer general administrative and clerical assistance to ensure smooth operations.
• Process admissions: Assist with the signing of admission packets for new residents.

The Must-Haves
• Background: Foundational understanding of administrative support and customer service principles.
• Experience: Previous experience in a front-desk or administrative role.
• Skills: Organizational skills, effective communication, administrative support, customer service.