Full Time Case Coordinator – Worker’s Compensation

Job Description

Case Coordinator I | Streamline WorkComp

The Tone:
This is a full-time, remote role at Streamline WorkComp. Streamline WorkComp supports patient care coordination within a fast-paced healthcare environment. This entry-level position is crucial for ensuring patients receive timely care and providers are efficiently supported, with a focus on high-volume phone communication and accurate case management. This role offers clear opportunities for career advancement based on performance.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote
• Pay: $17 hourly
• Mission: This role ensures efficient patient care coordination and timely completion of tasks through consistent outbound communication with patients and providers.

What You’ll Actually Do
• Outbound Calling: Make outbound calls throughout the day to patients and providers.
• Care Coordination: Coordinate care by scheduling appointments and following up on cases.
• Real-Time Documentation: Document all interactions accurately in real time.
• Case Tracking: Track multiple cases and ensure timely completion of tasks.
• Professional Communication: Communicate clearly and professionally with patients, providers, and internal teams.

The Must-Haves
• Background: Others. This entry-level role requires individuals who thrive in high-volume environments and are comfortable spending the majority of their day on the phone managing patient care coordination.
• Experience: Prior experience in call centers, healthcare coordination, scheduling, or other high-volume work environments is required.
• Skills: Strong attention to detail, accurate documentation skills, clear and professional communication skills, and comfort with back-to-back calls throughout the workday.