Front Office Control & Monitoring Manager

Job Description

Regional Front Office Risk Manager | LGT Private Banking

The Tone:
This is a role at LGT Private Banking, located in Australia. LGT Wealth Management was formed with a clear vision: to bring global best practice in building institutional quality investment portfolios to Australian clients, creating something new from the ground up. This commitment is underpinned by an authentic, personalised client-first approach, an entrepreneurial spirit, and a focus on best-in-class advice within the Australian private wealth landscape. This position is vital as the first line of defence, tasked with overseeing advice suitability, business conduct, and regional Front Office risks, providing practical guidance, supervision, and monitoring while operating independently of traditional Risk and Compliance functions.

The TL;DR
• Role: Full Time
• Location: In-person, Australia
• Team: Reports to the Front Office Chief of Staff; partners with Regional Manager, Investment Advisers, Associate Advisers, Associates and the Front Office Control & Monitoring team.
• Mission: Oversee advice suitability, business conduct, and regional Front Office risks as the first line of defence, providing practical guidance and supervision.

What You’ll Actually Do
• Strategic Oversight: Provide effective oversight of Front Office business conduct, adviser and client activities, and advice suitability across the region, ensuring strict adherence to regulations, LGT directives, policies, and guidelines.
• Collaborative Control Environment: Partner closely with Front Office Management, Operations, Line 2, and other regional risk managers to establish and maintain strong supervision, robust governance, and a practical, risk-based control environment.
• Monitoring and Remediation Management: Perform and coordinate regular control checks, comprehensive risk assessments, key control testing, and provide essential file review support, alongside diligently monitoring all remediation or rectification actions.
• Training and Knowledge Empowerment: Deliver day-to-day guidance, crucial training, and knowledge sharing sessions to advisers and associates, which includes induction support, assistance with the Client Advice Process, specific advice suitability guidance, and targeted refresher training.
• Approvals and Incident Management: Review, challenge, and approve various business exceptions and pre-approvals as required, covering areas such as advice pre-vetting, travel, pricing, cross-border activities, and LGT access, while also maintaining and overseeing regional exception, incident, and escalation processes and reporting.

The Must-Haves
• Background: Possess a Bachelor’s degree in Law, Commerce, Management, or Finance, suitable for a senior-level position requiring extensive experience.
• Experience: A minimum of 8 years’ compliance and control experience gained within wealth management and/or with regulators, with a proven track record in overseeing advisory business functions.
• Skills: Demonstrated practical knowledge of local laws and regulations governing the wealth management sector, coupled with a good understanding and application of compliance and control frameworks.
• Bonus: A distinct preference for candidates who bring direct Line 1 wealth advice experience to the role.