Freight Audit Intern

Job Description

Freight Audit Intern – Summer 2027 | Ruan Transportation Management Systems

The Tone:
This is a full-time internship at Ruan Transportation Management Systems, located in Des Moines, IA with a hybrid work model split between on-site and remote. Ruan is a transportation management company that provides solutions to customers. This role is crucial for ensuring accuracy in freight invoicing, maintaining strong carrier relationships, and delivering precise billing to Managed Transportation customers. The internship aims to develop college students pursuing careers in fields applicable to transportation business operations.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: Hybrid – Des Moines, IA

• Mission: This intern is responsible for resolving invoice discrepancies with carriers, managing financial reports, and ensuring accurate customer billing for Managed Transportation services.
• Tech Stack: Excel

What You’ll Actually Do
• Resolve Invoice Issues: Maintain regular communication with carriers to ensure timely receipt of freight bills and supporting documentation, reconcile and resolve all past due amounts, and serve as the primary contact for freight rating issues and disputes.
• Manage Billing Exceptions: Oversee invoicing exceptions identified after automated and manual audits, ensuring timely resolution to maintain invoice aging to less than 60 days from the delivery date.
• Prepare Customer Bills: Generate error-free customer bills on a weekly basis in compliance with agreed-upon billing requirements and respond to ad hoc customer requests for billing information.
• Analyze Carrier Data: Interpret carrier tariffs for effective communication and invoice resolution with carriers, and recommend potential pricing improvements to management or the pricing team by recognizing variance trends.
• Support System Improvements: Collaborate closely with the EDI Support team to identify potential EDI failures and actively pursue opportunities to convert carriers to electronic invoicing.

The Must-Haves
• Background: Entry-Level. College student pursuing a career in supply chain, transportation, accounting, human resources, IT, or an applicable division.
• Experience: Not specified, but will involve applying knowledge and skills learned in college.
• Skills: High level of Excel knowledge for data reporting, analyzing customer data, and comparing information; professional communication via email and phone with customers and carriers.