Finance & Operations Analyst

Job Description

Financial Analyst | Bland

The Tone:
This is a full-time, in-person role at Bland, located in San Francisco. Bland AI is a voice AI platform designed for enterprises managing high-volume, complex call center operations. The company built its entire voice AI stack from scratch, including transcription, LLM, and TTS, to overcome issues like latency and reliability that hindered early voice AI. This proprietary approach enables the platform to autonomously resolve up to 65% of inbound calls, handling multi-step workflows, authentication, business-rule-based routing, and live data lookups for regulated industries. With roughly 80 employees and a lean internal team, this role is critical to building the foundational financial and operational structure necessary for the company’s growth, offering a unique opportunity to learn how a startup truly functions.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, San Francisco, CA
• Pay: $80000–$135000 yearly
• Team: Joins a lean finance team of two.
• Mission: Build and expand the financial and operational foundation for a growing company.
• Tech Stack: Power BI, Excel

What You’ll Actually Do
• Compensation: Support the administration of compensation plans and commissions.
• Reporting: Build financial reports and dashboards for leadership.
• Analysis: Analyze bookings and revenue trends to provide actionable insights.
• Planning: Assist with company budgeting and forecasting processes.
• Systems: Improve financial and operational systems used for decision-making.

The Must-Haves
• Background: Early-career professional with a Bachelor’s degree in Finance, Economics, or a related academic track. Some exposure to finance, accounting, operations, consulting, or a related field is beneficial.
• Experience: Possesses a strong financial foundation, including proficiency and comfort using tools such as Power BI and Excel.
• Skills: Highly self-directed and able to operate effectively in low-context environments without extensive management or a fully defined playbook. Comfortable with ambiguity and energized by the chaotic nature of a startup. Demonstrates strong problem-solving instincts, a willingness to perform unglamorous work meticulously, and takes pride in ensuring small details function correctly.
• Bonus: 1+ years of experience in investment banking (with a preference for tech focus), a finance role at a high-growth startup, or an equivalent position. Experience with accounting, FP&A, revenue recognition, M&A, or strategic financial projects is also a plus.