Elite Growth Practice (EGP) Business Manager

Job Description

Business Manager – EGP | Bank of America

The Tone:
This is a full-time, in-person role at Bank of America. Bank of America, through Merrill Wealth Management, is a leading global provider of comprehensive wealth management and investment products, specializing in goals-based planning for individuals, companies, and institutions. This role is crucial for enabling Financial Advisor teams to achieve their growth objectives, manage their practice effectively, and deliver an exceptional client experience through strategic execution and operational oversight. The role operates within an in-office culture that promotes collaboration, engagement, and career development.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, location not specified

• Team: Key contributor to a Financial Advisor team
• Mission: Creating strategy and ensuring execution related to multiple metrics and priorities across the team’s business plan and goal deliverables.
• Tech Stack: Salesforce, Wealth Management Workstation

What You’ll Actually Do
• Business Strategy: Partner with Financial Advisors to develop, implement, and execute the team’s business plan, ensuring alignment with growth objectives and firm priorities.
• Practice Financials: Manage and track practice financials, including revenue, expenses, and profitability, providing insights and reports to Financial Advisors.
• Performance Tracking: Establish and maintain quantifiable business and activity goals, analyze data to identify trends, and develop reporting dashboards to track progress.
• Client Service: Oversee the execution of the team’s client service model and experience strategy, ensuring consistent delivery of a high-quality, personalized client experience.
• Team Coordination: Coordinate team assignments, workflow, and key initiatives, acting as a central point of organization for projects to ensure timely delivery and alignment.

The Must-Haves
• Background: Manager level with a High School Diploma / GED / Secondary School or equivalent. Requires a thorough knowledge of the Merrill Lynch Wealth Management business functional area and its products, along with a working knowledge of general bank policies, programs, procedures, and financial/accounting practices.
• Experience: Prior experience managing risk and making sound decisions within industry regulations. Strong analytical skills with the ability to identify trends, root causes, and implement improved processes. Ability to obtain Series 7 and 66 (or 63 & 65) licenses and an approved designation within a specified timeframe if not currently held.
• Skills: Strong leadership abilities, communication, and delegation skills; thorough understanding of the suite of Wealth Management products and services; proven ability to manage risk and make sound decisions; strong analytical skills; ability to influence and demonstrate strong leadership through clear communication and collaboration.
• Bonus: Expertise in customer experience improvement, project management, sales performance management, strategy planning and development, business acumen, and continuous improvement.