E-commerce Business Development Intern

Job Description

Category Manager Intern (TikTok Shop – Operations) | TikTok

The Tone:
This is an internship at TikTok, located in Los Angeles, CA. TikTok is the leading global destination for short-form mobile video, inspiring creativity and bringing joy to over a billion users. This role within the TikTok Shop US operation team is critical for building an innovative e-commerce ecosystem, scaling the #TikTokMadeMeBuyIt phenomenon, and pioneering Content & Creator commerce in the US. The team aims to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $38 hourly
• Team: TikTok Shop US operation team
• Mission: To acquire and incubate merchants, discover innovative collaborative models, and solve key challenges in business growth for the TikTok e-commerce business in the US.

What You’ll Actually Do
• Acquisition: Acquire and incubate merchants to support category growth within TikTok Shop.
• Collaboration: Discover innovative collaborative models that align with merchants’ development plans and invest platform resources effectively.
• Problem Solving: Solve key challenges in business growth through strong collaboration with cross-functional teams.
• Consultation: Employ a consultative approach by offering strategic content, creator/affiliate/agency partner, merchandising, and logistical solutions to clients.
• Communication: Update clients on TikTok Shop product developments and new promotional opportunities.

The Must-Haves
• Background: Currently pursuing an MBA Degree; Student.
• Experience: Able to commit to working for 12 weeks during Summer 2026.
• Skills: Quick learner, proactive, resilient, structured thinking, strong analytical skills, excellent communication, and skilled at cross-team collaboration.
• Bonus: Internship or full-time experience in an e-commerce marketplace business or retail category management; familiarity with TikTok content ecosystem, shoppable content, and brand-creator partnerships.