Director, Sales Team Lead, Healthcare – Healthcare Sales

Job Description

Director, Global Payments Solutions – Head of Healthcare Sales | HSBC

The Tone:
This is a full-time, US-based role at HSBC. HSBC’s core purpose is to open up a world of opportunity, leveraging its unique expertise and global capabilities to create new opportunities for over 40 million customers. The company brings together people, ideas, and capital to nurture progress and growth, contributing to a better world for its customers, employees, investors, communities, and the planet. This Director role is central to how HSBC supports its healthcare clients with comprehensive payments and cash management solutions across international borders. The position involves setting strategic directions for sector coverage and coordinating closely with relationship teams and specialist partners across the bank to drive execution, governance, and positive customer outcomes.

The TL;DR
• Role: Full Time
• Location: US-based

• Team: GPS Sales team, overseeing Healthcare sector coverage
• Mission: Shape and deliver revenue ambitions for HSBC’s Global Payments Solutions (GPS) Healthcare sector sales.

What You’ll Actually Do
• Sales Plan: Shape and deliver the Healthcare GPS sales plan to meet revenue targets.
• Client Engagement: Coordinate client coverage with Global Relationship Bankers for consistent engagement.
• Cross-Border Growth: Strengthen corridor connectivity to drive cross-border opportunities and referral conversions.
• Deal Management: Manage large and complex multi-product sales cycles from pipeline to closure.
• Internal Partnership: Partner with virtual teams across Product, Implementation, Operations, Risk, Legal, Compliance, and Pricing to ensure coordinated client outcomes and governance.

The Must-Haves
• Background: Director-level Global Career Band 3 (GCB 3) experience within Global Payments Solutions (cash management), possessing strong knowledge of relevant products and services.
• Experience: Corporate sales and relationship management experience applied to identifying needs and building solutions across a broad product set, including corporate payment card knowledge for solution design.
• Skills:
• Interpret economic, cultural, procedural, and regulatory factors affecting customers in international financial services.
• Evaluate customer requirements and translate them into commercially viable and sustainable solutions.
• Apply influencing and objection-handling skills to progress deals towards closure while protecting long-term relationships.
• Communicate complex information clearly to varied audiences in both written and verbal formats.
• Identify and take appropriate steps to mitigate and manage risks in partnership with stakeholders.