Director of Property Management

Job Description

Director of Property Management | Entourage Elite Real Estate

The Tone:
This is a full-time role at Entourage Elite Real Estate, located in Malvern, PA, with ample flexibility for work-from-home arrangements. Entourage Elite is a forward-thinking boutique real estate brokerage that offers comprehensive services across buyer, seller, landlord, and property management domains. This role is crucial for overseeing the day-to-day management of a diverse property portfolio, ensuring each property remains well-maintained, compliant with all regulations, and perfectly aligned with ownership objectives. The Director will play a pivotal part in enhancing overall property performance and ensuring a high standard of customer service.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid, Malvern, PA

• Mission: Oversee the day-to-day management of a property portfolio, ensuring properties are well-maintained, compliant, and aligned with ownership objectives.
• Tech Stack: property management software, basic office applications

What You’ll Actually Do
• Portfolio Management: Oversee the day-to-day management of a portfolio of properties, ensuring they are well-maintained, compliant with regulations, and aligned with ownership objectives.
• Lease Administration: Supervise lease administration processes and maintain accurate records and reports related to property documentation and compliance.
• Operations & Finance: Coordinate maintenance and repairs with vendors, monitor budgets and operating expenses, and manage financial reporting for property portfolios.
• Stakeholder Collaboration: Collaborate with internal teams and clients to resolve tenant issues, support leasing initiatives, and enhance overall property performance.
• Performance Improvement: Review property performance metrics, identify opportunities for improvement, and implement best practices for customer service and commercial real estate operations.

The Must-Haves
• Background: Director-level expertise in property management, including oversight of building operations and vendor coordination. A PA Real Estate License is required.
• Experience: Demonstrated experience with Lease Administration and related documentation, ensuring accurate records and compliance. Proficiency in budgeting, financial reporting, and expense control for property portfolios.
• Skills: Strong customer service skills with the ability to build positive relationships with tenants and clients. Excellent communication, negotiation, and problem-solving skills, including proficiency with property management software and basic office applications. Ability to work effectively in a hybrid environment, manage multiple priorities, and make data-informed decisions.
• Bonus: Willingness to travel locally in the suburban Philadelphia area and conduct weekly walk-throughs of residential homes.