Digital Operations & Innovation Intern

Job Description

About the Role
The Digital Operations & Innovation Intern will support our Digital team in building, testing, and optimizing healthcare-focused digital experiences. This role is designed for a curious, detail-oriented student interested in how digital strategy, technology, and marketing intersect within a highly regulated healthcare environment. The intern will gain hands-on exposure to digital project management, analytics, emerging AI tools, and quality assurance processes.

What You’ll Do
• Support digital project management activities, including task tracking and team coordination
• Research and evaluate emerging AI and SaaS tools to support workflow efficiency and innovation
• Assist with basic analytics and reporting using Google Analytics 4 (GA4)
• Support light technical tasks, such as HTML/CSS updates for emails or digital banner assets
• Perform QA/QC testing across browsers and devices to ensure accuracy, functionality, and compliance
• Assist with UX research activities, including competitive reviews, user journeys, and basic wireframes

You’re a Good Fit If You
• Currently pursuing a degree in Digital Media, Computer Science, Information Systems, Marketing, UX/UI, or a related field
• Strong attention to detail and interest in technical problem-solving
• Hands-on experience with basic HTML and CSS, including the ability to make simple updates to existing digital assets such as emails, landing pages, banners, or web content.
• Comfortable learning new tools and platforms
• Strong organizational and communication skills

Bonus Qualifications
• Basic familiarity with HTML/CSS, analytics platforms, or design tools (Figma/Adobe XD) is a plus

Role Highlights & Compensation
• Mentorship from senior digital leadership
• Exposure to healthcare, regulatory, and Med-Legal review processes
• Hands-on experience across digital strategy, operations, and execution
• Portfolio-worthy work spanning analytics, UX, QA, and technical implementation