Corporate Action Operations Officer

Job Description

Senior Officer, Specialist, Operations, Securities Services-Clearance Settlement, Private Banking Operations | DBS Bank

The Tone:
This is a full-time, regular role at DBS Bank, located in Two Harbour Square, Hong Kong. DBS Bank is committed to delivering comprehensive financial services to diverse customer segments. This position plays a crucial role in ensuring the quality and efficiency of back office processing for corporate action activities, while strictly adhering to regulatory requirements, bank policies, and established operational procedures.

The TL;DR
• Role: Full Time
• Type: Regular
• Location: In-person – Two Harbour Square, Hong Kong

• Team: CA Support, reporting to a Supervisor.
• Mission: Ensure accurate and timely back office processing of corporate action activities while maintaining regulatory compliance and service standards for various customer segments.
• Tech Stack: MS Office

What You’ll Actually Do
• Process Corporate Actions: Perform quality back office processing of corporate action activities for customers, adhering to agreed Service Level Agreements, departmental operation manuals, and regulatory requirements.
• Ensure Compliance & Controls: Verify all transactions are properly authorized and meet operational manual stipulations, while understanding and immediately reporting issues related to information protection, security control, and regulatory compliance.
• Manage Enquiries & Reconciliation: Handle enquiries from clients and liaise with custodians on all corporate action events, preparing daily and monthly reconciliations of General Ledger account balances.
• Investigate & Resolve Issues: Investigate and resolve any exceptions or breaks, coordinate and follow up on discrepancy items with relevant parties, and proactively check for non-credit of corporate action entitlements.
• Support Operational Improvements: Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation, participate in corporate action or system-related projects, UAT, and ad-hoc assignments, including BCP drill tests.

The Must-Haves
• Background: University degree in Finance, Business Administration, or a relevant discipline, with knowledge of banking or investment practices and procedures.
• Experience: Minimum 2 years of experience in corporate action or custodial operations.
• Skills: Strong understanding of the entire process of corporate action operations, detail-oriented with a strong control mindset, proficiency in MS Office, and strong problem-solving skills.
• Bonus: Equities settlement knowledge.