Contribution Accounting Processor

Job Description

Contribution Accounting Processor | Zenith American Solutions, Inc.

The Tone:
This is a full-time role at Zenith American Solutions, Inc., a 1,059-person organization operating as the largest independent Third Party Administrator for benefits in the United States. This position is vital for maintaining the accuracy of financial records and addressing customer concerns for assigned Trusts, ensuring strict compliance with all relevant plans and company policies. The Contribution Accounting Processor directly supports Zenith’s philosophy of delivering better systems for better service by managing critical financial transactions and providing essential support to various stakeholders, upholding the company’s reputation for high-quality work and exceptional service.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Variable (Multiple Offices / Remote Option)
• Mission: To ensure accurate account reconciliation, resolve customer inquiries for assigned Trusts, and maintain compliance with associated plans and company guidelines.
• Tech Stack: MS Office tools and applications, various computer systems

What You’ll Actually Do
• Customer Support: Serve as a key contact for billing inquiries, engaging with employers, providers, auditors, and client representatives via telephone, electronic modes, and in-person.
• Payment Management: Process a range of financial transactions including COBRA payments, self-pay payments, and refund requests, alongside managing cash receipts.
• Contract Administration: Oversee the lifecycle of employer contracts, from processing new agreements to maintaining and updating existing ones to ensure accuracy.
• Report Reconciliation: Prepare and process incoming and outgoing contribution reports, systematically reconciling them against payments. This includes actively researching and resolving discrepancies, credits, retro-payments, and other issues by contacting relevant employers.
• Financial Operations & Auditing: Manage core accounting functions such as submitting deposits, initiating stop payments, and reconciling batch files with necessary corrections. Additionally, perform delinquency and payroll audit processing, which involves reporting, follow-up, and preparing data for system entry, and reviewing month-end edit reports.

The Must-Haves
• Background: Entry-Level. High school diploma or GED with foundational knowledge in accounting, finance, or related administrative fields.
• Experience: Six months of related work experience in areas such as third-party administrator processing, bookkeeping, finance, banking, or general accounting.
• Skills: Proficiency with MS Office tools and applications, strong computer literacy, and the ability to quickly learn new applications and systems.
• Bonus: Experience working in a healthcare environment or with a third-party benefits administrator, bilingual English/Spanish verbal and written communication skills, and proficiency with 10 key calculations.