Content Moderator

Job Description

Content Moderator | Wipro

The Tone:
This is a temporary, onsite role at Wipro, located in Austin, TX. Wipro is an end-to-end digital transformation partner with bold ambitions, focused on constant evolution within its business and industry. This role is crucial for ensuring the accuracy, relevance, and coherence of content generated by AI models, directly contributing to the performance of machine learning algorithms and maintaining content integrity.

The TL;DR
• Role: Early Career
• Type: Temporary (Position ends 12/22/26)
• Location: In-person, Austin, TX
• Pay: $25000–$50000 yearly
• Mission: Ensure the accuracy, relevance, and coherence of content generated by AI models while improving machine learning algorithms.

What You’ll Actually Do
• Examine Content: Carefully examine diverse content formats including text, images, videos, and audios to identify and flag issues such as factual inaccuracies, harmful language, biased content, or policy violations.
• Ensure Accuracy: Maintain the accuracy, relevance, and coherence of content generated by the company’s AI models.
• Categorize Data: Accurately label and categorize content to enhance the performance and training of machine learning algorithms.
• Communicate Findings: Clearly and concisely communicate findings, recommendations, and any concerns in written reports and detailed documentation.
• Assess Sensitivity: Objectively assess potentially sensitive or harmful content in accordance with established guidelines, demonstrating emotional and social awareness.

The Must-Haves
• Background: Entry-Level. Candidates must possess a High School Diploma or GED, coupled with familiarity regarding AI concepts and machine learning.
• Experience: No specific years of experience are required, but candidates should demonstrate an ability to work both independently and as part of a team.
• Skills: Content Moderation, English Communication (Written & Spoken), English Comprehension, Analytical Decision Making, Attention to Detail.
• Bonus: A Bachelor’s degree in English or related fields is preferred, as is prior experience in content moderation, a voice call center environment, or quality assurance.