Computer Repair

Job Description

Computer Repair Technician | Alorica

The Tone:
This is a full-time role at Alorica, located in La Vergne, TN. Alorica is the largest minority-owned CX provider, delivering digital-first, people-centered experiences for global brands by solving their customer experience challenges. This role supports critical warehouse operations by ensuring efficient processing of shipments, returns, and diagnostics, which is vital for the company’s service delivery and overall success. This position contributes directly to maintaining high standards in product handling and technical assessment within a supportive and inclusive environment.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, La Vergne, TN
• Pay: $19–$19.50 hourly (with incentives up to $240 a month)
• Mission: This person supports warehouse operations by processing shipments, handling returns, and performing diagnostic checks to ensure efficient and accurate product flow.
• Tech Stack: computer systems

What You’ll Actually Do
• Shipment Processing: Accurately scan in all incoming shipments.
• Product Fulfillment: Execute picking and packing tasks for products.
• Quality Assessment: Evaluate returns and assess damaged products.
• Technical Diagnostics: Perform diagnostic checks on items as needed.
• System Operation: Engage in ongoing usage of computer systems for various tasks.

The Must-Haves
• Background: Others. High School Diploma or GED is required.
• Experience: No specific years of experience are mentioned, but the ability to perform assigned duties with minimal supervision is essential.
• Skills: Basic Math skills, excellent written and verbal communication, strong attention to detail, and the ability to work independently with excellent organization. Reliability, dependability, and regular, on-time attendance are also required.
• Bonus: For internal candidates, criteria include not being on any corrective action or performance plans, having held their current position for 6 or more months, and possessing relevant industry or program experience.