Commercial Operations Manager

Job Description

Commercial Operations Manager | Emerson Electric

The Tone:
This is a full-time role at Emerson Electric, supporting European operations for Measurement Solutions. Emerson Electric designs and manufactures a broad range of products for industrial automation. This Commercial Operations Manager role is vital for providing the operational structure and governance that enables the European sales channel to execute strategic goals with clarity and consistency, ensuring efficient and effective sales and marketing operations across multiple countries.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Europe (multi-country)

• Team: Sales and Marketing Operations function, reporting to the Director of Sales and Marketing Operations
• Mission: To govern and operationalize the Measurement Solutions European sales channel by translating strategic direction into structured planning processes.
• Tech Stack: Sales technology stack, AI-enabled tools

What You’ll Actually Do
• Govern Processes: Own, document, and maintain the high-level planning processes for the commercial team, including budgeting, campaign creation, and territory allocation across Europe.
• Drive Collaboration: Act as the primary link between Sales and Marketing Operations and local country sales leadership to embed process frameworks and planning outputs.
• Manage Technology Infrastructure: Represent European sales technology needs, lead change management for rollouts, and define data and reporting requirements for planning and decision-making.
• Optimize Planning: Maintain an up-to-date view of channel capacity, territory coverage, and resource deployment to support ongoing planning decisions and provide operational insights.
• Implement Continuous Improvement: Build and maintain mechanisms for gathering structured feedback from country teams to refine and evolve operational processes over time.

The Must-Haves
• Background: Manager-level professional with demonstrated experience governing and operationalizing sales or commercial processes in a large, matrixed B2B organization.
• Experience: Direct sales experience, experience owning planning processes (budgeting, territory design, campaign planning) in a multi-country environment, and experience in process mapping and change management.
• Skills: Strong stakeholder management and communication skills, excellent project management and organizational skills, and an analytical mindset with the ability to use data to design and validate frameworks.
• Bonus: Experience in sales operations, revenue operations, or commercial excellence within an industrial or automation environment, familiarity with European go-to-market models, and experience evaluating AI-enabled commercial tools.