Commercial Operations Analyst

Job Description

Commercial Operations Analyst | HealthEdge

The Tone:
This is a full-time role at HealthEdge, located hybrid in the United States. HealthEdge offers AI-powered operational infrastructure for health insurance companies, helping them secure a lasting financial advantage in a competitive market. This Commercial Operations Analyst role is crucial for supporting our expanding enterprise sales team, contributing to the modernization of healthcare operations and technology. It’s an opportunity for an early career professional to shape the future of healthcare technology by empowering sales growth.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, United States
• Pay: $76000–$80000 yearly
• Team: Sales Operations Team
• Mission: Support the sales team’s day-to-day needs, maintain reporting and forecasting for an assigned product line, and assist with cross-functional projects.
• Tech Stack: Salesforce, Microsoft Excel

What You’ll Actually Do
• Sales Support: Partner closely with the sales team to provide tools, training, and resources that enhance their productivity and execution of go-to-market strategies.
• Process Enhancement: Assist in evaluating and enhancing sales processes to improve efficiency and effectiveness, ensuring alignment with overall business objectives.
• Tool Rollout: Support the evaluation, piloting, and rollout of new sales tools, collaborating with IT and vendor stakeholders as necessary.
• Data Reporting: Maintain and update sales dashboards and reports for an assigned product line, utilizing existing data sources and established analytics infrastructure.
• Project Collaboration: Support the planning and delivery of commercial projects and programs, participating in cross-functional efforts to refine business requirements and optimize workflows.

The Must-Haves
• Background: Bachelor’s degree in Business, Finance, Economics, or a related field is preferred for this early-career commercial operations role.
• Experience: 1–3 years of professional experience in a sales-facing, client-facing, or other stakeholder-facing role such as SDR/BDR, junior AE, sales coordination, or client services, demonstrating a curious, motivated, and ownership-oriented mindset and comfort engaging with senior stakeholders.
• Skills: Proficiency with Microsoft Excel, strong analytical and problem-solving instincts, excellent communication and interpersonal skills, and strong organizational skills with attention to detail.
• Bonus: Familiarity with Salesforce or another CRM system, and experience in or exposure to the healthcare industry.