Cloud GTM Strategy and Operations Intern

September 19, 2024

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Job Description

About Salesforce

Salesforce is a leading provider of cloud-based software services, including customer relationship management (CRM), marketing automation, analytics, and application development. With a vast and ever-growing product portfolio, Salesforce is committed to driving innovation and growth in the technology landscape.

Job Description: Cloud GTM Strategy and Operations Intern

The Cloud GTM Strategy and Operations team at Salesforce plays a pivotal role in ensuring the successful launch and growth of new products. This internship offers a unique opportunity to work alongside product executives and contribute to strategic planning, business analysis, and sales optimization across the entire Salesforce product ecosystem.

Responsibilities:

Data Analysis and Reporting: Design and maintain key performance dashboards through automation, lead ongoing analysis of business performance, and develop ad-hoc data analyses to present to the Cloud GTM Strategy group.
Operational Support: Monitor key performance metrics, deliver insights and recommendations to sales and product leadership, troubleshoot operational issues, and propose process improvements.
Strategic Initiatives: Contribute to product expansion, white space analysis, new product launches, and pipeline management.
GTM Optimization: Evaluate the effectiveness of the go-to-market model and identify opportunities to improve efficiency and effectiveness.
Reporting and Analytics: Build reports and dashboards in Salesforce.com, Google Sheets, and Tableau.
Process Enhancement: Support Salesforce process enhancements, modifications, and best practices development.

Qualifications:

Education: Current Junior/Rising Senior planning on graduating Spring/Summer 2026; all majors welcome, pursuing a BA/BS in Business, Finance, Economics, Statistics or Mathematics a plus.
GPA: 3.5 or above.
Skills:
• Strong Excel / Google sheets modeling skills.
• PowerPoint / Google slide presentation building skills.
• Experience and/or certification with Tableau or database querying knowledge (SQL, Oracle, etc.).
• Experience analyzing large data sets and distilling actionable insights.
• Exceptional problem solving skills.
• Excellent communication skills with the ability to communicate complex information to diverse audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
Personal Traits:
• Complex and creative problem solving ability.
• A team player, with willingness to go above and beyond.
• Intellectually curious, detail-oriented, and driven.

Preferred Qualifications:

• Basic understanding and experience applying statistics to business problems.
• Comfortable accessing data across diverse platforms.
• Experience analyzing or building reporting related to key performance metrics.
• Experience developing dashboards or performing analysis, collaborating with stakeholders, and building solutions iteratively.
• Passion for cloud computing and the social enterprise.

Location: San Francisco and Los Angeles

Note: Salesforce will consider for employment qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring.