Client Services Associate

Job Description

Associate, Client Services | Third Bridge Group

The Tone:
This is a full-time role at Third Bridge Group, a leading global research firm established in 2007 with over 1,500 employees worldwide. Third Bridge Group accelerates and enhances decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. This Associate role is a career launchpad, critical for finding and engaging industry experts to deliver essential insights to clients under tight deadlines.

The TL;DR
• Role: Early Career
• Type: Full-time
• Pay: $77000–$102000 yearly
• Mission: Find, call, and engage industry experts to deliver client insights, often under extremely tight deadlines.

What You’ll Actually Do
• Project Ownership: Own projects end-to-end, understanding specific client needs and scheduling high-calibre expert calls.
• Expert Engagement: Cold call and engage experts across industries, overcoming objections and winning their buy-in.
• Project Management: Work at speed, managing multiple projects and clients concurrently.
• Knowledge Acquisition: Learn fast, gaining broad knowledge of various markets, business models, and regulations.
• Service Promotion: Cross-sell the full range of Third Bridge services, including the content library, surveys, advisory, and 1-1 calls.

The Must-Haves
• Background: Entry-Level position; intellectually strong and ambitious.
• Experience: Demonstrated leadership or extracurricular experience; grit shown through internships, previous work experience, or other achievements.
• Skills: Confident communication on the phone and in person; natural curiosity, quick learning ability, and aptitude for solving complex problems; capacity to build rapport quickly and think on your feet; resilience and motivation to exceed goals.