Client Management Associate – Client Management

Job Description

Associate, Client Management | Coleman Research

The Tone:
This is a full-time role at VISASQ/COLEMAN, located in Phoenix, AZ, with a hybrid work policy. As an Associate, you will join a partnership that connects businesses with hard-to-find expertise through an extensive global network of subject matter experts. VISASQ/COLEMAN, formed by the merger of VisasQ Inc. and Coleman Research, offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights. This role is crucial in facilitating direct exchanges of critical insights across industries, empowering clients to navigate complex markets and gain a competitive edge by transforming how businesses access expert insights.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, Phoenix, AZ

• Team: Client Management Team
• Mission: Facilitate direct exchanges of critical insights across industries to inform client decision-making processes.

What You’ll Actually Do
• Expert Recruitment: Proactively recruit new experts for our global network while thoroughly vetting our comprehensive internal database to identify the best candidates for specific project needs.
• Expert Vetting & Research: Leverage your understanding of client strategies across various industry sectors to identify, vet, qualify, and present the most qualified experts for specific projects, applying critical research techniques.
• Client & Expert Communication: Effectively prioritize multiple projects, manage communications with newly recruited experts, and efficiently organize meetings between experts and clients.
• Compliance Adherence: Master compliance standards across diverse industry sectors and rigorously uphold these standards to ensure the integrity of all client engagements.
• Project Management: Manage timelines and deliverables across multiple projects simultaneously, understanding client needs to provide tailored solutions that drive successful engagements.
• Negotiation: Build and apply strong negotiation skills to advocate for optimal outcomes in expert engagements.

The Must-Haves
• Background: Bachelor’s degree or relevant equivalent experience. This is an early career opportunity.
• Experience: None specified.
• Skills: Exceptional verbal and written communication, a proactive attitude with a knack for problem-solving and adaptability, strong organizational skills, time management abilities, and attention to detail.
• Bonus: Foreign language skills (e.g., Japanese, Spanish, French, German, Portuguese, Italian, Arabic, Dutch, Scandinavian) are a plus. Prior sales, recruiting, or management experience is welcomed. Must be authorized to work in the United States.