Channel Account Manager – Middle East & India

Job Description

Reseller Channel Account Manager, Strategic | Mimecast

The Tone:
This is a full-time role at Mimecast, located in Dubai, United Arab Emirates. Mimecast builds cybersecurity solutions and is looking for a Channel Account Manager to strategically grow its distribution and reseller networks across the Middle East and India. This position is vital for expanding Mimecast’s reach in a fast-evolving and complex multi-market territory, directly contributing to the company’s regional success and market presence.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person Dubai, United Arab Emirates
• Pay: AED 640000–960000 annual OTE
• Mission: Shape and grow Mimecast’s distribution and reseller strategy across the Middle East and India, delivering commercial impact.

What You’ll Actually Do
• Strategy: Build and execute a Channel Business Plan for the Middle East and India, aligning with broader regional and global strategies.
• Partnerships: Develop strong, collaborative business plans with 1–3 strategic distributors and their reseller networks, driving shared pipeline and revenue goals.
• Growth: Identify, onboard, and energize new resellers across underserved areas of the UAE, Saudi Arabia, broader GCC, and India.
• Performance: Drive partner-generated pipeline and revenue for new and expansion opportunities, tracking progress against targets and renewal rates.
• Enablement: Lead quarterly business reviews, provide ongoing executive engagement, and build tailored enablement programs for distributor maturity levels and reseller bases.

The Must-Haves
• Background: An experienced professional managing channel or alliance partnerships, ideally within the Middle East and/or India, with a focus on strategic growth.
• Experience: A proven track record of collaboratively working with distributors and resellers to achieve shared revenue goals and experience building partner business plans with clear KPIs.
• Skills: Strong communication skills, the ability to connect across diverse cultures and languages, and a results-oriented, resilient, and collaborative approach to multi-market roles.
• Bonus: 6+ years in a channel, partner, or alliance management role, awareness of regulatory considerations in UAE/India, and proficiency in Arabic and/or Hindi.