Case Manager

Job Description

Case Manager | Los Angeles City Law

The Tone:
This is a full-time on-site role at Los Angeles City Law, located in Los Angeles, CA. Los Angeles City Law is a leading personal injury law firm dedicated to securing justice and the highest possible compensation for clients across California. Our mission focuses on restoring lives and prioritizing peace of mind, not just winning cases. This Case Manager role is crucial in delivering exceptional support to clients and attorneys, ensuring meticulous case management from start to finish.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Los Angeles, CA

• Mission: To oversee and manage client cases, ensuring regular communication, organized documentation, and adherence to legal processes, thereby delivering exceptional support and contributing to successful client outcomes.

What You’ll Actually Do
• Client Management: Maintain regular, clear communication with clients, providing updates and managing expectations throughout their legal journey.
• Case Oversight: Oversee and meticulously manage assigned client cases, tracking progress, and ensuring all necessary actions are taken promptly to advance their claims.
• Legal Coordination: Coordinate effectively with attorneys to advance case strategies and ensure seamless collaboration, while also liaising with medical providers to gather pertinent information.
• Documentation & Review: Gather, organize, and accurately update all necessary documents and case files, conduct thorough claims review, and uphold high standards of case documentation.
• Process Adherence & Support: Ensure all critical deadlines are met and actively assist with both pre-litigation and litigation processes as required by the legal team.

The Must-Haves
• Background: Possess a Bachelor’s degree in a relevant field, or demonstrate equivalent professional experience that provides a strong foundation for managing legal cases effectively.
• Experience: Bring at least one year of direct experience in case management, specifically including practical involvement and support for legal processes like pre-litigation and litigation.
• Skills: Exhibit strong case management capabilities, including meticulous file organization, comprehensive claims review, and accurate document preparation. Demonstrate excellent interpersonal and communication skills crucial for building rapport with clients and collaborating seamlessly with attorneys. Show a detail-oriented approach coupled with superior organizational and time management abilities, alongside a proven proficiency in utilizing legal software and other relevant technology tools.
• Bonus: Knowledge of personal injury law or prior work experience within a legal environment is highly advantageous for this role.