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Job Description
Director, Marketing Business Strategy & Operations | Confidential Employer
The Tone:
This is a full-time remote role at Confidential Employer. Zscaler provides a cloud security platform, the Zero Trust Exchange, which protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications globally. The company is building an AI-native enterprise where human potential is amplified by machine intelligence. This role is a strategic partner and operational catalyst for the Chief Marketing Officer, essential for aligning global marketing, optimizing team performance, and translating strategic vision into execution.
The TL;DR
• Role: Full Time
• Location: Remote
• Pay: $175000–$250000 yearly
• Team: Marketing Leadership, reporting directly to the Chief Marketing Officer (CMO)
• Mission: Align the global marketing organization, optimize team performance, and translate strategic vision into execution to drive sustained growth.
• Tech Stack: Modern AI tools, digital productivity platforms, Generative AI platforms, LLMs
What You’ll Actually Do
• Strategy & Planning: Partner with the CMO to define, communicate, and track global marketing priorities, leading annual operating planning cycles and establishing clear metrics.
• Alignment & Initiatives: Serve as the central coordinator for high-impact business moments, proactively identifying and resolving operational gaps, monitoring pipeline health, and tracking outcomes.
• Executive Cadence: Lead the operational rhythm of the marketing organization, including leadership meetings, offsites, Board of Directors preparation, and scorecards, using data to empower executive decisions.
• Communications: Direct internal communications strategies, including newsletters, all-hands meetings, and leadership updates, to foster transparency and organizational alignment.
• GTM Collaboration: Act as a strategic liaison between Marketing, Product, and broader Go-To-Market teams, strengthening feedback loops, resolving bottlenecks, and ensuring follow-through on shared commitments.
The Must-Haves
• Background: Director-level with 7+ years of progressive experience in business strategy, marketing operations, product marketing, or cross-functional leadership within tech, SaaS, or complex matrixed business environments.
• Experience: Proven track record of leading annual operating planning, cross-functional governance, and organizational rhythm for multi-disciplinary Go-To-Market teams.
• Skills: Strong analytical capabilities for synthesizing performance data, outstanding communication, facilitation, and project management skills, with a demonstrated ability to influence and align diverse stakeholder groups.
• Bonus: Deep understanding of the modern SaaS marketing engine (brand, communications, demand generation, pipeline), a proactive mindset in anticipating organizational needs, and strong AI fluency including experience with Generative AI platforms and LLMs.