Business Solutions Representative

Job Description

Client Solutions Associate | FBSPL

The Tone:
This is a full-time role at FBSPL, located remotely within the United States. FBSPL recruits on behalf of a client that provides services designed to help businesses improve their efficiency and day-to-day operations. This role is built for individuals eager to grow into a business-facing position, offering clear structure and support while connecting business owners with valuable solutions. It is a foundational step for those looking to develop strong communication and client management skills.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote, United States

• Mission: Help business owners understand their needs and walk them through available solutions to improve their efficiency and operations.

What You’ll Actually Do
• Engage with Business Owners: Participate in scheduled calls and meetings with business owners.
• Present Service Options: Introduce service options in a professional setting to potential clients.
• Discover Business Needs: Ask thoughtful questions to understand specific business goals.
• Facilitate Onboarding: Follow a clear process to help new clients get started with services.
• Manage Client Communications and Records: Provide businesses with updates and next steps, and keep organized records of conversations and progress.

The Must-Haves
• Background: Entry-Level. Suitable for candidates from customer service, retail, hospitality, call center, or administrative backgrounds, as well as recent graduates exploring business careers. No prior industry experience is needed, as comprehensive training is provided.
• Experience: Comfortable speaking with people, including by phone, and willing to learn new systems and workflows.
• Skills: Detail-oriented, dependable, organized, and reliable in a remote environment.
• Bonus: Background in customer service, retail, hospitality, call center, or administrative roles is considered a plus.