Business Operations Associate

Job Description

Business Operations Associate | Jerry.ai

The Tone:
This is a full-time role at Jerry.ai. The company builds America’s first super app designed to simplify car ownership, a significant $2T market. Using artificial intelligence and machine learning, Jerry.ai automates and personalizes car management, from insurance and loan refinancing to repairs and diagnostics. This role is instrumental in guiding the company’s growth by championing data-driven decisions across critical business initiatives and leveraging advanced analytics to shape strategies.

The TL;DR
• Role: Full Time
• Type: Full-time

• Team: Business Operations & Analytics team, reporting to the VP of BizOps & Analytics
• Mission: Champion data-driven decisions across critical business initiatives, including carrier growth and new product development from 0-1.

What You’ll Actually Do
• Partnering: Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Experimentation: Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Growth Levers: Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Efficiency: Identify opportunities to automate manual processes and optimize operational efficiency across the business.

The Must-Haves
• Background: Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• Experience: 1+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations.
• Skills: High level of comfort with SQL and/or running complex data analysis.
• Bonus: Possess a robust framework for problem-solving, comfortable communicating complex ideas with diverse audiences, and consistently set a high bar for excellence.