Business Development Representative

Job Description

Client Outreach Associate | FBSPL

The Tone:
This is a full-time role at FBSPL, offering a flexible schedule within an independent work environment. FBSPL is dedicated to supporting the expansion of its merchant network by proactively introducing business owners to modern commerce solutions and efficient transaction tools. This position plays a pivotal role in the early stages of business development, specifically by meticulously researching potential partners, initiating crucial first contacts, and opening doors for future collaborative ventures. The Client Outreach Associate’s efforts are fundamental to the company’s growth strategy, focusing on building foundational relationships and qualifying interest that will lead to meaningful, longer-term engagements and contribute directly to the company’s measurable success.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote, United States

• Mission: This person will focus on expanding the company’s merchant network by initiating early-stage conversations with business owners, gathering key details, and setting the foundation for future partnerships.

What You’ll Actually Do
• Discovery: Systematically research and identify small and mid-sized businesses within assigned geographic or market segments to build a robust pipeline of potential partners.
• Engagement: Proactively initiate outreach to prospective business owners through multiple communication channels, including direct phone calls, strategic email campaigns, and professional messaging platforms.
• Introduction & Qualification: Articulate and introduce available modern commerce and transaction tools at a high level, simultaneously collecting essential business information and qualifying their interest.
• Coordination: Efficiently schedule follow-up appointments or precisely route qualified businesses to the appropriate internal sales or account management teams for the next phase of engagement.
• Documentation: Accurately log all daily outreach activities, detailed communications, and relevant notes within internal customer relationship management systems to maintain comprehensive records.

The Must-Haves
• Background: Entry-Level professional with an inherent curiosity and enjoyment for understanding how various businesses operate, coupled with a desire to contribute to growth without requiring prior industry-specific experience.
• Experience: No prior industry experience is explicitly required; however, a demonstrated comfort and natural inclination for initiating new conversations and consistently following up with contacts is considered essential for success in this independent role.
• Skills:
• Exceptional clarity and confidence in both verbal and written communication to effectively engage with business owners.
• Strong ability to conduct thorough research to identify and strategically target specific business demographics.
• A keen interest in a role where performance is directly tied to measurable growth metrics and clear expectations, supported by performance-based compensation.
• Proficiency in organizing information and meticulous logging of all activities and notes within digital systems to ensure accurate record-keeping and workflow.