Business Analyst Manager

Job Description

Tech Manager, Business Analysis, Actimize(AML, SQL) | NICE

The Tone:
This is a Manager role at NICE, located in Pune, India, with a hybrid work model. NICE Actimize develops comprehensive solutions for compliance, risk management, and financial crime prevention for Financial Institutions. This position is critical for leading a team of business analysts to translate complex client requirements into successful implementations of Actimize solutions, impacting how financial crime is fought and compliance is maintained.

The TL;DR
• Role: Full Time
• Type: Hybrid – Pune, India (NiCE-FLEX: 2 days in office, 3 days remote)
• Location: Hybrid – Pune, India (Maharashtra)

• Team: Professional Services, reporting to Group Manager
• Mission: Lead and mentor a high-performing team of business analysts to deliver Actimize compliance, risk management, and financial crime solutions to Financial Institution clients.
• Tech Stack: Actimize Integrated Fraud Management (IFM) solutions, AML, SQL, SaaS, on-premise solutions, payment systems (SEPA, SWIFT/Wire)

What You’ll Actually Do
• Lead: Oversee the Business Analysis practices and BA professionals within the Professional Services portfolio.
• Collaborate: Work directly with clients to understand business requirements and support the implementation of NICE Actimize Integrated Fraud Management (IFM) solutions.
• Monitor: Plan and closely monitor business analysis activities of all BAs to ensure both business and system requirements are well analyzed, modeled, and documented.
• Guide: Provide ongoing support for BAs in project teams to improve BA activities and the quality of business analysis deliverables.
• Develop: Create and implement coaching and training programs for the BA team to enhance their skills and performance.

The Must-Haves
• Background: Manager level, with deep expertise in implementing complex on-premise and hosted SaaS Actimize solutions within the BFSI sector, specifically in Anti-Money Laundering (AML) or Fraud Prevention.
• Experience: 15 years of IT experience, of which 10 years are in a BA role with a minimum of 3 years leading a BA team. Experience in fraud detection is required.
• Skills: Comfort with understanding code, writing SQL queries, demonstrated ability to analyze, model, and communicate complex business requirements, and proven ability to deal with ambiguous situations.
• Bonus: Working knowledge of payment systems and payment journeys across different regions and payment methods globally (domestic and international payments, real-time payments, SEPA, SWIFT/Wire). Familiarity with the full Software Development Life Cycle (SDLC).