Business Analyst
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Job Description
About Computrition:
Computrition, Inc. is a leading provider of fully integrated foodservice and nutrition management software systems. With over forty years of experience in the hospitality and healthcare industries, it’s an international company with offices across the United States and Canada. Computrition’s software systems are designed to boost efficiency and productivity in foodservice and/or nutrition services operations. Their offerings include menu management, inventory control, nutrition office management, nutrient analysis, point-of-sale systems, and more. The company emphasizes the creative application of computer technology within the nutrition and food service sectors.
Job Description: Business Analyst
This is a full-time, remote position reporting to the Sr. Director of Products on the Product Management team. The ideal candidate is enthusiastic, self-motivated, dedicated, focused, detail-oriented, and possesses strong analytical and logical skills. The role requires solving real-world business challenges, analyzing and gathering requirements, recommending process improvements, and contributing to the delivery of successful products and solutions.
The Business Analyst will serve as a liaison between the Product Management and R&D teams. Close collaboration with Product Managers is required to define features for upcoming software releases. The role may involve working across multiple Computrition products.
Core Responsibilities:
• Partnering with stakeholders to understand customer journeys and enhance business objectives.
• Gathering, organizing, leading discussions, and documenting business and technical requirements to create detailed user stories for the development team.
• Participating in team brainstorming and problem-solving/design sessions.
• Taking ownership of assigned projects, understanding user experience and business impact, and serving as a subject matter expert for product growth and success.
• Entering and updating stories in Azure DevOps.
• Attending Daily Scrums, Sprint Planning, Sprint Demos, and Sprint Retrospective meetings.
• Organizing and conducting story refinement sessions with development teams.
• Reviewing and providing commentary on internal and external user documentation.
• Supporting projects requiring research and analysis, including follow-up discussions.
• Assisting the Product Management team with escalation and triage processes.
• Demonstrating a strong understanding of Computrition’s software products and a willingness to expand that knowledge.
Specific Requirements:
• Bachelor’s degree
• Excellent verbal and written communication skills
• Experience with Hospitality Suite software (strongly recommended)
• Ability to manage multiple project lifecycle duties.
• Ability to interact professionally with diverse stakeholders (Sr. Leaders, Product Managers, Application Users, Software Developers).
• Effective communication and collaboration skills.
• Strong analytical skills, including interpreting business needs and translating them into requirements.
• Proficiency with Microsoft products to create detailed documentation for both business and technical audiences.
• Positive, team-oriented attitude and work ethic.
• Excellent organizational skills.
