Building Operations & Facilities Manager

Job Description

Property Officer I (Temporary) | Jones Lang LaSalle

The Tone:
This is a temporary role at Jones Lang LaSalle, located on-site in Hong Kong, SAR, China. JLL is shaping the future of real estate for a better world through its world-class services, advisory, and technology. This role is crucial for ensuring the effective operation, maintenance, and safety of properties, contributing directly to a well-managed environment and positive client experiences.

The TL;DR
• Role: Full Time
• Type: Temporary
• Location: In-person – Hong Kong, SAR, China

• Mission: This person supervises and coordinates building operations, maintenance, and facilities management to ensure properties are safe, clean, and compliant, while fostering positive tenant and occupant relations.
• Tech Stack: Microsoft Office applications, property management software

What You’ll Actually Do
• Building Maintenance: Supervise and coordinate all routine building maintenance and repair works, including actively monitoring electrical, plumbing, HVAC, fire protection, and lift systems, conducting regular inspections, and ensuring corrective actions are taken in coordination with contractors and staff.
• Facilities Oversight: Ensure common areas and facilities remain clean, safe, and well-maintained by monitoring the performance of cleaning, security, landscaping, and other maintenance contractors, and assisting in the planning of preventive maintenance programs.
• Regulatory Compliance: Ensure strict adherence to local building regulations, fire safety requirements, and occupational health and safety standards by conducting regular safety inspections and emergency drills, maintaining comprehensive records, and coordinating responses to emergencies.
• Stakeholder Relations: Promptly address all tenant and occupant inquiries, complaints, and maintenance requests, effectively communicate essential building notices and safety information, and foster positive relationships with residents, tenants, and other key stakeholders.
• Administrative and Security Management: Maintain accurate records of all maintenance activities, incidents, and inspections, prepare detailed reports on operational performance, monitor maintenance budgets, assist with procurement, and oversee building security systems and personnel.

The Must-Haves
• Background: Diploma or Degree in Building Services, Facilities Management, Property Management, Engineering, or a related field, with core domain knowledge in building operations, property management, or facilities management.
• Experience: Relevant experience in building operations, property management, or facilities management.
• Skills: Knowledge of building systems, safety regulations, and maintenance practices; Proficiency in Microsoft Office applications and property management software; Strong leadership and supervisory abilities.
• Bonus: Relevant professional certifications.