B2B Account Manager – Logistics Sales

Job Description

工业区客户经理 | SF Express

The Tone:
This is a full-time, in-person role at SF Express, situated in various industrial zones across China. SF Express is a prominent logistics and express delivery company, dedicated to providing comprehensive and reliable services to businesses and individuals alike. This Industrial Zone Account Manager position is pivotal for expanding SF Express’s B2B market presence, acquiring new clients, nurturing existing relationships, and ensuring the company remains a leading logistics partner for manufacturing and enterprise clients within these critical industrial hubs.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person – China
• Mission: Manage and grow B2B client relationships within industrial zones by developing new business, enhancing existing accounts, and providing market intelligence for SF Express.

What You’ll Actually Do
• Market Expansion: Develop new B2B business opportunities by leveraging company channels and self-sourced leads.
• Client Development: Manage the end-to-end development process, including contracts, quotations, receivables, and resolving process roadblocks.
• Client Relationship Growth: Maintain and deepen relationships with B2B clients and potential accounts, preventing competitor intrusion and expanding business scope.
• Client Recovery & Market Intelligence: Implement strategies to recover lost clients, align solutions, match resources, and gather market dynamic information, including competitor actions and talent movements.

The Must-Haves
• Background: An Associate Degree or higher in any discipline is required. Candidates must possess prior experience within the logistics sector or have served in a B2B account manager capacity, demonstrating a foundational understanding of business-to-business client management.
• Experience: A high degree of familiarity with industrial zone operations and landscapes is essential. This role demands proven experience in developing clients within the manufacturing sector, along with a track record of implementing effective competitor defense strategies. Preferred candidates will have established client relationships in enterprise or production logistics and demonstrate deep industry experience within the B-side market.
• Skills: The successful candidate will possess a robust suite of abilities including outstanding relationship building and maintenance skills, acute business foresight and market insight, precise capabilities in identifying and understanding client needs, and strong independent problem analysis and resolution. Furthermore, efficient cross-departmental communication and collaboration, mature business negotiation techniques, and systematic project operation capabilities, particularly with heavy cargo solutions, are critical.
• Bonus: Relevant professional background gained from key industry players is highly valued. This includes experience from logistics departments of manufacturing enterprises, production companies located within industrial zones, B2B e-commerce platforms, or major logistics firms such as Kua Yue Express, Junyun Talent Service (Ningbo), Youtaiyoudu Technology, Anhui Supin Youxuan Network, Wuxi Shunsu Logistics, JD, Jingbangda Supply Chain Technology, Jingxundian, or Debang Logistics.