Associate – Client Service

Job Description

Associate, Client Service, 2027 | AlphaSights

The Tone:
This is a full-time role at AlphaSights, located in San Francisco, CA, with the option for hybrid work each Friday. AlphaSights, established in 2008, is a global information services leader with over 2,000 professionals across nine cities worldwide. The company excels in connecting top-tier investment funds, strategy consultancies, and Fortune 500 companies with specialized experts, thereby facilitating access to critical knowledge, enhancing client decision-making, and driving significant progress. The Associate position within the Client Service team is fundamental to directly linking clients with the precise expert insights they require, offering a chance for immediate personal impact and a clear, structured career trajectory within a demanding commercial setting.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid – San Francisco, CA
• Pay: $90000–$110000 yearly
• Team: Client Service team
• Mission: Connect clients with niche experts to inform their critical decision-making and drive business progress by providing direct access to specialized knowledge.
• Tech Stack: AI-powered sourcing tools

What You’ll Actually Do
• Communications: Own end-to-end client-expert communications for multiple projects.
• Expert Engagement: Screen and negotiate with relevant expert advisors by phone to secure the best possible matches for client requests.
• Sourcing: Utilize AI-powered sourcing tools to map complex industry value chains and identify and engage with relevant experts.
• Contextual Understanding: Grasp the project and market context, as well as the legal and regulatory environment in which clients and experts operate.
• Project Management: Multitask across parallel workstreams and meet tight deadlines in a communications-intense frontline role.

The Must-Haves
• Background: Bachelor’s Degree with an undergraduate GPA of 3.3 or above; Entry-Level career status.
• Experience: Relevant internship experience; noteworthy extracurricular achievement throughout school and university. Applicants must have work authorization in the United States, with STEM/OPT eligibility considered for those who do not require visa sponsorship.
• Skills: Fluent English; ability to thrive in a results-oriented commercial environment; client-first mindset; capability to excel under pressure using tech-enabled workflows; gritty, resilient, and proactive approach.