Assistant Manager

Job Description

Assistant Manager | Domino’s

The Tone:
This is an Assistant Manager role at Domino’s, located in Lexington, TN. Domino’s aims to be the best pizza delivery company in the world, recognizing that this achievement relies on exceptional team members working collaboratively, and places its people first. The company is actively growing and seeking to expand its management team. This position is crucial for maintaining daily operations and service standards, offering a clear path for professional development within a thriving organization, as many successful leaders at Domino’s, including franchise owners, started their careers in similar roles.

The TL;DR
• Role: Full Time
• Location: In-person, Lexington, TN
• Team: Assists the General Manager with all store operations.
• Mission: To support the successful day-to-day operation of the store by assisting with all operational aspects during a shift.

What You’ll Actually Do
• Shift Operations Management: Oversee and manage all store operations during your shift, encompassing cost controls, inventory, cash handling, and customer relations to ensure efficient performance and profitability.
• Policy Adherence & Leadership: Serve as a role model by strictly following all company policies and procedures 100% of the time, and effectively ensure that all crew members also maintain full compliance with established standards.
• General Manager Support: Provide comprehensive assistance to the General Manager with administrative and operational duties, including managing staffing, scheduling, general administrative tasks, and coordinating maintenance scheduling and reporting.
• Product Preparation & Store Maintenance: Execute essential daily operational tasks such as safely operating all store equipment, stocking ingredients from delivery to storage, preparing product according to Domino’s specific standards, taking inventory, completing associated paperwork, and cleaning the facility and equipment daily.
• Customer Interaction & Delivery Support: Actively engage in all aspects of store operations, including receiving and processing telephone orders, providing excellent customer service, making deliveries, and assisting on the makeline as necessary to ensure smooth customer experience and product flow.

The Must-Haves
• Background: Managerial career level; must be 18 years of age or older.
• Experience: Proven capability to assist with all facets of store operations, upholding policy compliance, and contributing to successful day-to-day activities, including administrative tasks, physical store maintenance, and customer interactions.
• Skills: A valid driver’s license with a safe driving record is required, alongside good navigational skills for accurate deliveries. Candidates must possess excellent verbal and written communication abilities, strong customer service aptitude, the capacity to effectively follow directives, perform repetitive tasks, work collaboratively and independently under stress, meet strict quality control standards, analyze data, and make sound judgments.