Assistant Facility Manager

Job Description

Assistant Operations Manager Airport | Metropolis Technologies

The Tone:
This is a full-time role at Metropolis Technologies, located in San Diego, CA. Metropolis Technologies, operating as SP+, is an artificial intelligence company for the real world, leveraging computer vision to create checkout-free parking experiences. The company is reinventing parking to power seamless, checkout-free experiences in various locations, ultimately giving individuals back their valuable time. This role is crucial in assisting with the daily management of airport parking operations, ensuring adherence to contractual guidelines, fostering positive client relations, and upholding a professional business image.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, San Diego, CA
• Pay: $65000–$69000 yearly
• Mission: Assist in the day-to-day management of airport parking operations, ensuring contractual guidelines are met and fostering strong client relations.

What You’ll Actually Do
• Operations Management: Assist in the day-to-day management of assigned airport parking locations, ensuring operations comply with contractual guidelines.
• Client & Customer Relations: Participate in programs designed to improve client and customer satisfaction and address customer inquiries courteously.
• Staff Supervision & Development: Supervise frontline staff, including cashiers, valet attendants, and maintenance porters, covering scheduling, hiring, training, and performance.
• Financial & Administrative Oversight: Assist with processing bank deposits, auditing daily cashier reports, monitoring time cards, disbursing petty cash, and contributing to monthly and annual reports and budgets.
• Facility & Equipment Maintenance: Support the maintenance and repair of parking equipment and perform general maintenance tasks as directed by the Facility Manager.

The Must-Haves
• Background: High School Graduate with core domain knowledge in parking operations assistance.
• Experience: A minimum of six months of parking experience is preferred. Must possess a valid state-issued driver’s license with a current address and an acceptable driving record.
• Skills: Strong oral communication skills (clear speaking, active listening, effective response), written communication skills (clear writing, information interpretation), customer service orientation (positive attitude, professional assistance), adaptability (managing change, delays, unexpected events), and sound judgment.
• Bonus: Availability to work 2nd shift, 3rd shift, and/or weekends may be required depending on location needs.