Area/Account Manager – Cleaning Services Operations

Job Description

Janitorial Area Manager Fredericksburg & surrounding areas | BlueChip Pros

The Tone:
This is a full-time management role at BlueChip Pros, located in Fredericksburg and surrounding areas. BlueChip Pros provides essential cleaning services for various facilities, ensuring clean, orderly, and attractive conditions for clients. This role is critical for leading and overseeing daily janitorial operations, maintaining high service quality, managing financial responsibilities, and driving business growth within the assigned market.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Fredericksburg, VA

• Team: Leads a team of janitorial staff, reporting to a Regional Manager
• Mission: Lead staff in providing janitorial services, ensuring quality, financial responsibility, and business growth.
• Tech Stack: EPay, Blue Force

What You’ll Actually Do
• Staff Leadership: Lead and monitor daily performance of janitorial staff to meet client expectations, resolve concerns, manage schedules, and enforce proper uniform attire.
• Financial Oversight: Manage budget and payroll reports, track financial results, monitor employee punches and attendance for accuracy, and maintain business continuity within the EPay system.
• Talent Management: Anticipate hiring needs, develop recruitment strategies, process new hire paperwork, and conduct comprehensive onboarding, including training on role responsibilities, timekeeping, policies, and safety.
• Operational Excellence: Oversee the ordering and delivery of uniforms and supplies, manage equipment repairs and preventative maintenance, conduct consistent quality control audits, and address customer call-outs within 24 hours.
• Business Growth: Drive new business acquisition within the market, encourage the team to identify future opportunities, submit per diem purchase order trackers, and sell out-of-scope work at current client sites.

The Must-Haves
• Background: Manager-level professional with experience overseeing daily operations of staff providing cleaning services for buildings and facilities.
• Experience: Demonstrated experience in budget and payroll management, recruitment and onboarding, establishing work goals, enforcing policies, conducting quality control, and driving new business.
• Skills: Strong leadership, effective communication, financial responsibility, operational planning, talent management, safety compliance, and client relations.