Administrative Coordinator – Clinical Quality Administration

Job Description

Administrative Coordinator-Clinical Quality Administration | American Specialty Health

The Tone:
This is an early career position at American Specialty Health, located remotely in the United States. American Specialty Health is a health company seeking to enhance the quality of clinical administration. This role is crucial for providing essential administrative and operational support, ensuring accuracy, timeliness, and confidentiality across critical clinical quality processes.

The TL;DR
• Role: Early Career
• Location: Remote, United States
• Pay: $17.84–$20.00 hourly
• Team: Clinical Quality Administration, supervised by Coordinators and Program Managers
• Mission: Provide administrative and operational support for Clinical Quality Administration (CQA) activities.
• Tech Stack: Microsoft Word, Excel

What You’ll Actually Do
• Support CQA Operations: Provide administrative and operational support for various Clinical Quality Administration activities, ensuring accuracy, timeliness, and confidentiality.
• Coordinate Clinical Committees: Provide administrative support for clinical committees, including preparing and distributing agendas, meeting materials, and recording contemporaneous minutes.
• Facilitate Credentialing and Appeals: Assist with the preparation and processing of credentialing decisions, tier appeals, acknowledgment letters, and decision correspondence.
• Administer Corrective Actions and Investigations: Provide administrative support for Corrective Action Plans (CAPs) and Clinical Services Investigation Team (CSIT) activities, including logging, distribution, and follow-up tracking.
• Manage Practitioner Communications: Assist with the preparation and distribution of practitioner education letters, termination notices, and documentation related to appeals and hearings.

The Must-Haves
• Background: High School Diploma required; college education with a degree in a Health Care field, Health Information Management, or equivalent is preferred.
• Experience: 2 years in health care administrative work preferred; committee support including minute taking experience preferred.
• Skills: Proficiency with Microsoft Word and Excel; demonstrated English writing proficiency; great attention to detail.
• Bonus: Access proficiency preferred; knowledge of health care and/or legal terminology preferred; experience in quality management program coordination or data management preferred; working knowledge of HIPAA, NCQA, and URAC standards preferred.