Administrative Assistant – Case Management Support

Job Description

Office Assistant | EmVenio

The Tone:
This role is with EmVenio, an organization committed to delivering care and other services that enhance the quality of life for clients. This position supports EmVenio’s mission across its Home Care, Clinical Research, Impairments, or Catastrophic Care divisions. You will be a vital part of a client-focused team, helping to make a tangible difference in the lives of those the company serves. This is an opportunity to contribute directly to client well-being and advance your own career.

The TL;DR
• Role: Early Career
• Type: Full-time
• Pay: $36400–$54080 yearly
• Mission: This role supports the company’s mission to deliver care and other services that enhance the quality of life of clients.
• Tech Stack: Microsoft Office products

What You’ll Actually Do
• Client Chart Maintenance: Maintain client charts by accurately filing nurse shift reports and case manager visit reports.
• Supply and Documentation Ordering: Assist with ordering supplies and documentation forms for assigned territories, extending support to other territories as needed for coverage.
• Equipment Processing and Tracking: Process initial orders for Durable Medical Equipment (DME) such as pulse oximetry and oxygen for clients, maintaining a log of all completed orders.
• Office Support Tasks: Perform general office duties including answering phones, faxing documents, making copies, and processing incoming and outgoing mail.
• Inventory and Equipment Management: Track initial supplies distributed to clients and case managers, and clean and track returned equipment from clients and case managers.

The Must-Haves
• Background: High school diploma or general education degree (GED) is required.
• Experience: Entry-level candidates are considered; a minimum of one or more years of clerical and/or medical office experience is preferred.
• Skills: Moderate computer proficiency, knowledge of Microsoft Office products, strong communication and interpersonal skills, ability to maintain confidentiality, and adaptability to frequent change, delays, or unexpected events.