Administrative Assistant

Job Description

Administrative Assistant

Pay Rate: $21.00 per hour

Schedule: Monday – Friday

About National Youth Advocate Program (NYAP)

National Youth Advocate Program (NYAP) has been a steadfast presence in communities, serving clients since 1978. Our continuous growth enables us to innovate and expand our programs to meet the evolving needs of those we serve. We provide unique and personalized services for families and individuals across four core areas:

• Prevention/Intervention
• Positive Youth Development
• Out-of-Home-Placement
• Reunification/Permanency

At NYAP, we envision possibilities and make them a reality. We are dedicated to supporting our compassionate and dedicated team members who are committed to serving clients and communities. We seek individuals ready to make a direct impact and eager to support the needs of our children, youth, and families.

Working At NYAP & Benefits

NYAP’s commitment to doing what is best for children, youth, and their families is a core value, and we seek this dedication in our team members. Joining NYAP means being part of an organization that prioritizes your growth and well-being. We offer a comprehensive benefits package and a supportive work environment:

• Excellent Training & Development: Opportunities for continuing education and development on topics such as PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT, and many more.
• Hybrid Schedule: Enjoy flexibility with a hybrid work model.
• Student Loan Repayment Assistance: Up to $1,200 per year.
• Health & Wellness: Medical, Dental, and Vision insurance for you and your family.
• Generous Time Off: 22 Days Off Each Year, plus 11 Paid Holidays Per Year.
• Competitive Compensation: Competitive salaries and benefits, including a 401(k).
• Summer Hours: Reduced work week during summer.
• Tuition Assistance: Support for your educational pursuits.
• Work Anniversary Trips: Rewarding long-term commitment.
• Peace Leave: Dedicated leave for personal well-being.
• Supervision Hours: Support for staff working on Independent Licensure.
• Flexible Hours: Adaptable work schedule.
• Mileage Reimbursement: For work-related travel.
• Paternity Leave: Supporting new fathers.

Position Summary

The Administrative Assistant performs administrative tasks in support of a department, unit, or program area, and may include supervision of support staff. By assignment, duties of an Administrative Assistant may also include office management, purchasing coordination, and/or contract purchasing and payment. The ideal incumbent must be well-organized and able to interact effectively with agency staff and the general public.

Key Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Develop, review, and improve administrative systems, policies, and procedures.
• Support the Director of Program Administration and other hiring managers with related tasks.
• Arrange training sessions, workshops, and all other public relation events as requested.
• Enter all program information into the computer, maintain databases, and update all changes, additions, and deletions.
• Provide quarterly and annual reports as required/requested by the manager.
• Provide training and supervision to area office specialists and other administrative staff as required.
• Provide appropriate documentation for the payment of all expenses incurred by the agency, and maintain an ongoing log of agency bills and expenditures if required.
• Attend meetings and record and distribute meeting minutes as assigned by the Director.
• Ensure the office is stocked with necessary supplies and all equipment is working and properly maintained.
• Plan, schedule, and promote office events, including meetings, conferences, interviews, orientations, and training sessions.
• Oversee special projects and track progress towards company goals.

Minimum Qualifications

• High School Diploma or GED equivalent. Some college preferred.
• Must maintain 100,000/300,000 Bodily Injury car insurance as required by the agency.
• Must be able to pass a background check.
• Experience supporting a team.
• Experience navigating and excelling in a high-volume call setting.
• Previous experience working in crisis/critical care preferred.
• Previous experience and proficiency in the use of various office machines, including computers.
• Basic bookkeeping skills and experience.
• Proficiency with Microsoft Office, including Excel and Word.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers, as well as software including word processing, spreadsheet, and database programs.

Other Skills

• Excellent customer service and communication skills.
• Ability to maintain confidentiality.
• Decisive in a high-paced environment.
• Strong attention to detail and meticulous.
• Ability to interpret data with strong analytical skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Excellent oral and written communication skills.
• Strong organizational and administrative skills.
• Effective problem-solving and decision-making skills.
• Works well independently and as a team member.

Apply Today

If this describes YOU, please apply today at www.nyap.org/employment!

Our Commitment

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

National Youth Advocate Program is an Equal Opportunity Employer, including disability/veterans.