Accounts Receivable Coordinator

Job Description

Accounts Receivable Coordinator | FirstService Residential

The Tone:
This is a full-time hybrid role at FirstService Residential, located in the Manhattan office in New York. FirstService Residential is a leading property management organization that supports a large portfolio of residential and commercial units. This role is crucial for maintaining the financial health of properties by ensuring accurate and timely processing of all resident financial transactions and providing essential support to the accounts receivable department and clients.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid – New York, NY
• Pay: $25 hourly
• Team: Reports to an Accounts Receivable Manager or Supervisor within the accounts receivable department.
• Mission: Ensure accurate and timely processing of resident financial transactions and support accounts receivable operations for a portfolio of residential buildings.
• Tech Stack: Microsoft Suite (Outlook, Excel, Teams), ClickPay, ticketing systems (preferred)

What You’ll Actually Do
• Financial Processing: Process a variety of resident charges, credits, and payments for a portfolio of over 500 residential and commercial buildings.
• Account Oversight: Review and monitor all account receivables within assigned tasks to ensure accuracy and timely resolution.
• Cash Handling: Deposit physical checks and other income received, post ClickPay lockbox batches, and ensure proper cash management in collaboration with financial analysts, accounts payable, and treasury.
• Billing Management: Utilize a third-party platform to process resident billing statements, late fees, interest fees, and collection notices while meeting billing deadlines.
• Inquiry Resolution: Assist the management team by responding to resident and management inquiries regarding charges, credits, payments, and general account concerns.

The Must-Haves
• Background: Bachelor’s degree or higher in Accounting, Finance, or a related field is required, indicating an early career professional foundation.
• Experience: One to two years of experience in accounts receivable or general accounting functions.
• Skills: Superior oral and written communication skills, proficiency in Microsoft Suite including Outlook, Excel, and Teams, and a high energy attitude with the ability to multi-task and prioritize different projects effectively.
• Bonus: Experience in property management, real estate, or residential management industries, and experience working with ticketing systems.