Accounting Intern – Credit Management

Job Description

Accounting Internship | Service Wire Company

The Tone:
This is an internship at Service Wire Company, located in Culloden, WV. Service Wire Company is a premier supplier of industrial and utility wire and cable. This role supports the Accounts Receivable team by ensuring timely and accurate collection of payments, offering valuable insights into credit management and accounts receivable processes. This opportunity allows you to join a great organization and become a part of a growing team.

The TL;DR
• Role: Internship
• Type: Seasonal
• Location: In-person Culloden, WV
• Team: Reports to Credit Manager
• Mission: This person will ensure timely and accurate collection of payments and resolve customer payment discrepancies within the Accounts Receivable team.
• Tech Stack: Microsoft Office (Outlook, Word, Excel)

What You’ll Actually Do
• Customer Accounts: Assist with collections and maintenance of customer accounts, including emails, adjustments, reconciliation, and past due payment inquiries.
• Payment Tracking: Aid in tracking incoming payments, resolving discrepancies, and handling necessary adjustments.
• Dispute Research: Research customer disputes pertaining to remaining balances, debit memorandums, unapplied payments, and other complex payment issues.
• Interpersonal Communication: Communicate with customers and team members to address payment issues, answer inquiries, and maintain effective working relationships.
• Documentation Oversight: Perform documentation activities such as scanning paperwork, monitoring accuracy of uploads, and organizing files.

The Must-Haves
• Background: Minimum: Currently enrolled in a college program, preferably at junior or senior level.
• Experience: Proficiency with Microsoft Office applications, specifically Outlook, Word, and Excel.
• Skills: Strong verbal and written communication skills; proven attention to detail and ability to manage and prioritize multiple responsibilities; high level of professionalism and ability to work cooperatively; ability to manage confidential information.
• Bonus: Enthusiasm toward being a team player and assisting others when necessary.