Account Executive, Customer Base Sales – Customer Base Sales

Job Description

Global Account Manager | Workday

The Tone:
This is a full-time role at Workday, operating on a hybrid schedule. Workday is a Fortune 500 company and a leading AI platform that helps manage people, money, and agents, actively shaping the future of work. The company’s culture is rooted in integrity, empathy, and shared enthusiasm, fostering an environment where Workmates support each other to achieve amazing results while growing professionally. This Global Account Manager role is key to Workday’s continued growth, focusing on driving add-on business and renewals by ensuring existing large enterprise customers derive long-lasting value and satisfaction from Workday solutions.

The TL;DR
• Role: Full Time
• Type: Hybrid
• Location: Hybrid

• Team: Customer Base sales team within the Field Sales organization, part of the Enterprise Sales team.
• Mission: To drive incremental add-on and renewal business by developing and maintaining relationships with existing large enterprise customers.
• Tech Stack: Workday Solutions (ERP, HCM, Financial, Planning, Analytics)

What You’ll Actually Do
• Develop: Develop and maintain relationships with existing customers, focusing on upselling through deal management.
• Plan: Perform account planning for assigned accounts, coordinating with pre-sales and other resources for strategic alignment.
• Drive: Drive strategic add-on and renewal business of Workday solutions within Large Enterprise customers.
• Coordinate: Coordinate cross-functionally with Workday’s internal teams, including pre-sales, digital, value & bid-management, marketing, technical, and sales support.

The Must-Haves
• Background: Senior-level professional with 7+ years of experience in field sales, specifically selling SaaS/Cloud-based ERP, HCM, Financial, Planning, or Analytics solutions to C-level executives. You also bring 7+ years of experience in developing long-term account strategies with existing customers.
• Experience: 7+ years negotiating complex deals with various C-Suite Executives to successfully close opportunities. This includes 7+ years experience in building and nurturing relationships with existing customers for add-on or incremental business. Experience managing longer deal cycles, typically beyond 6 months, and handling large deal sizes is also required.
• Skills: Demonstrated consultative selling skills, expertise in performing account planning, and the ability to coordinate internal and external resources to ensure strategic alignment. You possess an understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer needs, enabling you to effectively position Workday solutions within accounts. Excellent verbal and written communication skills are also essential.
• Bonus: Proven ability to partner with and leverage internal Workday team members on account strategies to maximize customer success.