Account Coordinator

Job Description

Account Coordinator | EP+Co

The Tone:
This is an entry-level, full-time role at EP+Co, located in Greenville, SC, with a hybrid schedule that includes remote work on Mondays and Fridays and in-office days on Tuesdays, Wednesdays, and Thursdays. EP+Co aims to build belief with brands by unleashing the power of creativity and inspiring consumers to praise brands worth celebrating. The company seeks individuals who are dreamers, doers, and future-builders, believing it’s time for brands to stop wasting consumers’ time with impactful work. This position offers an opportunity to contribute to creative efforts and client success in an agency setting.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, Greenville, SC
• Team: Supports the account team and has dual reporting into the Project Management function.
• Mission: Assists with coordinating and managing day-to-day agency efforts on behalf of the client, ensuring projects adhere to client objectives, meet deadlines, and achieve agency quality standards.

What You’ll Actually Do
• Meeting Management: Coordinate and manage all aspects of client and internal meetings, including scheduling, travel coordination, material preparation, catering setup, room setup, note-taking, and meeting summary report generation.
• Project Initiation & Tracking: Open new jobs, create work orders and job numbers, request quotes and estimates, assist with creating production schedules, and traffic open jobs by routing files, proofs, and approvals.
• Status Reporting: Maintain client and team status reports, proactively communicating job status to the account team, other agency departments, and clients as appropriate.
• Client Billing: Assist with preparing and delivering final production estimates, track open jobs against budgets, review all job invoices for accuracy, compile invoices and back-up for client billing books, and track billable time against project staffing plans.
• Competitive Research: Gather and report data on client competitors’ use of creative, media, PR, interactive, and other marketing mediums, including general industry trends and consumer information, and assist with preparing competitive audits.

The Must-Haves
• Background: Seeking a recent college graduate.
• Experience: 1 year of previous work and/or internship experience in an agency or communications setting, or in a project management function.
• Skills: Attention to detail, organization, time management, problem-solving, initiative, strong work ethic, reliability, trustworthiness, flexibility, adaptability, energy, enthusiasm, hospitality, customer service, strong written and verbal communication, active listening, and the ability to build and maintain positive, productive working relationships.
• Bonus: A Bachelor’s degree in communications or advertising.