US Seller Live Intern

Job Description

About the Company

TikTok is the leading global destination for short-form mobile video, with a mission to inspire creativity and bring joy. Its global headquarters are located in Los Angeles and Singapore, with additional offices in major cities worldwide, including New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

The company’s culture emphasizes inspiring creativity through an innovative product that enables authentic self-expression, discovery, and connection. It boasts global and diverse teams that make this possible, striving to create value for communities, inspire creativity, and bring joy daily. TikTok aims to achieve great things with great people, leading with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. It embraces challenges as opportunities to learn and innovate, fostering resilience and an “Always Day 1” mindset to achieve meaningful breakthroughs.

TikTok is committed to Diversity & Inclusion, creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. The platform connects people globally, and its workplace reflects this diversity. The company is passionate about celebrating diverse voices and creating an environment that mirrors the many communities it reaches. TikTok also provides reasonable accommodations in its recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other legally protected reasons.

Job Description: US Seller Live Intern

This internship position for 2025 is focused on supporting the TikTok Shop Live team, specifically in the US market. TikTok Shop Live is described as a central hub for users to discover promotions (campaigns, flash sales), access a wide product assortment from merchants via shoppable content (in-feed video, product showcases, LIVEs), and manage orders natively within one tab. The internship aims to offer students industry exposure, hands-on experience, and the opportunity to develop fundamental skills while exploring potential career paths. Interns will have access to social events and development workshops, applying their knowledge in real-world scenarios.

Team Introduction:
The TikTok Shop Live team is integral to reshaping the current retail path to purchase and transforming how brands connect with their communities. It aims to drive shopping moments through an “infinite loop” of discovery, consideration, purchase, review, and participation.

Responsibilities:
The intern will be responsible for a range of tasks supporting the US seller live operations:
• Collaborating with the US seller live team, providing communication support to US sellers, and maintaining a tiered management system for sellers.
• Developing localized livestream strategies specifically for US audiences. This includes aspects like product selection, scriptwriting, and designing interactive campaigns such as holiday promotions and viral trend integrations.
• Analyzing live performance metrics and providing insights to help optimize content strategy and improve conversion rates.
• Utilizing various channels to educate newly launched LIVE sellers.
• Collaborating with cross-functional (XFN) teams to ensure sellers’ promotions align with overall marketing initiatives.

Qualifications:
• Minimum Qualifications:
• Currently pursuing a Bachelor’s or Master’s degree.
• Ability to work at least 30 hours per week from the LA office, with a start date as soon as possible.
• Prior experience with TikTok livestream tools.
• Demonstrated ability to translate market insights into actionable plans (e.g., identifying niche categories).
• Data-driven mindset, proficient in using Excel/Sheets, and capable of analyzing metrics from data tools.
• Preferred Qualifications:
• Strong communication and interpersonal skills.
• Ability to thrive and work effectively in a fast-paced environment.
• Excellent problem-solving skills and keen attention to detail.

Job Information (Compensation & Benefits):
• Compensation: The hourly rate for this Campus Intern position in the selected city (Los Angeles) is $23.75.
• Benefits: Interns receive day-one access to health insurance, life insurance, wellbeing benefits, and more. They also accrue 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 hours if hired in the second half of the year). The company reserves the right to modify these benefits programs.
• Los Angeles County (unincorporated) Candidates: For candidates in Los Angeles County (unincorporated areas), qualified applicants with arrest or conviction records will be considered in accordance with federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The company believes that criminal history may have a direct, adverse, and negative relationship on job duties such as unsupervised contact with clients/colleagues, handling confidential information, and exercising sound judgment, potentially leading to the withdrawal of a conditional employment offer.