Food Service Associate

June 16, 2025

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Job Description

About Food City

Food City is a privately held, family-owned company driven by the mission to “run the best store in town.” They are dedicated to community involvement and consider their associates their greatest asset. Over 13% of the company is owned by associates through an employee stock ownership plan. They offer flexible schedules and a variety of career opportunities, from baking to accounting to trucking.

Job Description

This position focuses on cake decorating and customer service within the Food City Food Service department.

Essential Job Functions:

• Ensure efficient and courteous customer service.
• Maintain a positive attitude and foster a friendly and fun environment.
• Greet customers and provide prompt, courteous, and efficient service.
• Prepare and produce high-quality food and products.
• Decorate specialty cakes, including using a photo cake computer.
• Decorate cupcakes and cookies.
• Maintain cookie and cake cases.
• Take telephone orders for food and specialty cakes.
• Maintain table cakes.
• Assist in proper rotation and dating of Food Service products.
• Responsible for maintaining product inventory and ordering.
• Keep display cases and work areas neat and clean.
• Ensure special cake orders are ready for customer pickup on time.
• Cross-training in multiple areas with varying responsibilities is expected.

Qualifications:

• Must be 18 years of age or older.
• Food Service experience a plus, but not required.
• Ability to meet standard physical, mental, and visual demands.
• Ability to understand and follow verbal/written instructions and perform routine tasks.
• Ability to interact with various levels of individuals daily.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Benefits:

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly Pay Checks with Direct Deposit
• Company paid Life and Disability Insurance
• Medical Plan with wellness benefits
• Dental Plan
• Paid Holidays
• Paid Vacations
• Associate Offers