Customer Experience and Social Media Intern
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Job Description
About Company:
Sprout Labs is a venture-funded EdTech startup focused on developing AI-powered reading programs for children at risk of dyslexia.
Job Description:
Position: Customer Experience and Social Media Intern
Type: Part-Time, Paid Internship
Hours: 25-35 hrs/week
Location: Boston (2 days/week in office)
Responsibilities:
• Onboard customers and provide technical support.
• Manage social media engagement and content coordination.
• Collaborate on product, marketing, and strategy projects.
• Work directly with the leadership team.
• Limited and flexible weekend availability required.
Requirements:
• Strong communication and problem-solving skills.
• Tech-comfortable with a customer-first mindset.
• Eager to learn in a fast-paced startup environment.
Benefits:
• Direct mentorship from founders.
• Hands-on startup operations experience.
• Real impact on product development.
• Career launchpad in tech/customer success.
