People and Culture Coordinator

Job Description

People and Culture Manager in Training | Four Seasons Hotel Boston

The Tone:
This is a training role for a People and Culture Manager at Four Seasons Hotel Boston, situated in Boston, MA. Four Seasons is dedicated to creating amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart, recognizing that our people are at the core of our success. The company strives to provide a world-class employee experience and company culture, believing that life is richer when people truly connect. This role is vital in developing a skilled individual who will comprehensively support all employees from recruitment to training, benefits, and overall relations, ensuring positive impressions and contributing significantly to the organization’s vibrant culture and the creation of lasting memories.

The TL;DR
• Role: Early Career
• Type: Flexible schedule including mornings, evenings, overnights, weekends, and holidays.
• Location: In-person, Boston, MA
• Pay: $31.93 hourly
• Team: A people and culture team built on adaptability, flexibility, service passion, professionalism, work integrity, communication, and teamwork.
• Mission: To develop expertise across all areas of the People and Culture department, supporting the employee experience and operational needs.

What You’ll Actually Do
• Recruitment and Selection: Develop proficiency in managing the full recruitment and selection process, ensuring Four Seasons attracts and hires individuals who embody the company’s commitment to luxury with genuine heart.
• Orientation Programs: Learn to facilitate and conduct comprehensive orientation programs, welcoming new team members and integrating them into the Four Seasons culture.
• Training and Development: Assist in the administration and execution of various employee training and development initiatives to foster professional growth.
• Benefits Administration: Support the thorough and accurate administration of employee benefits programs, ensuring team members understand and utilize their entitlements.
• Employee Relations and Communication: Contribute to fostering positive employee relations and effective internal communication strategies across all departments.

The Must-Haves
• Background: Entry-Level. A strong desire to learn and develop comprehensive knowledge across all facets of human resources and people management. An academic background or foundational understanding of HR principles is beneficial.
• Experience: Demonstrated ability to work effectively in a team environment, embodying principles of adaptability, flexibility, and professionalism. Prior experience in a service-oriented role or hospitality setting is advantageous.
• Skills: Exceptional communication skills, a natural inclination towards service passion, a strong work ethic, and a proven ability to collaborate effectively within a team structure.
• Bonus: A proactive approach to problem-solving and a genuine interest in contributing to a world-class employee experience.