Human Resources Associate

Job Description

HR Associate | World Food Programme

The Tone:
This is a Service Contract role at the World Food Programme, located in Dar es Salaam. The World Food Programme is the largest humanitarian organization globally, dedicated to saving lives in emergencies and fostering peace, stability, and prosperity through food assistance. This role is pivotal in providing comprehensive, client-focused HR services that align with WFP’s strategic objectives and operational needs, contributing to both daily HR operations and key strategic initiatives.

The TL;DR
• Role: Full Time
• Type: Service Contract
• Location: In-person – Dar es Salaam
• Team: Human Resources, reporting directly to the Head of HR
• Mission: Provide comprehensive and client-focused HR services, supporting both operational delivery and strategic HR initiatives for the Country Office.
• Tech Stack: Workday, PASpot, SAP, WINGS, Excel, Word, PowerPoint

What You’ll Actually Do
• HR Advisory: Serve as the primary contact for HR guidance, providing timely and accurate advisory services to staff and managers on policies and procedures.
• Payroll Management: Administer the end-to-end monthly payroll cycle, ensuring accuracy, timeliness, and compliance with internal controls and UN regulations.
• HR Analytics: Collect, analyze, and interpret HR data to produce reports and dashboards that support strategic planning and data-driven decision-making.
• Talent Management: Coordinate recruitment processes from vacancy to onboarding, and deliver comprehensive orientation programs for new staff.
• Employee Engagement: Support initiatives that promote staff well-being, coordinate wellness programs, and monitor engagement indicators to enhance workplace culture.

The Must-Haves
• Background: Completion of secondary school education with a post-secondary certificate in a related functional area, preferably a university degree in Human Resources, Business Administration, Public Administration, Industrial and Organizational Psychology, or international development.
• Experience: At least 6 years of progressively responsible experience in human resources, preferably within a humanitarian or development organization, with desirable experience in strategic HR initiatives such as analytics, engagement, or wellness.
• Skills: Strong understanding of HR principles, proficiency in data analysis and HR metrics reporting, excellent organizational and interpersonal skills, familiarity with HRIS systems (e.g., Workday, SAP/WINGS), strong client orientation, and fluency in both oral and written English and Swahili languages.
• Bonus: Knowledge in preparation of PowerPoint decks and presentation facilitation, experience in driving workplace culture initiatives, and a strong background in payroll process management.