Advanced Application Specialist – Debit Card Technology

Job Description

Advanced Application Specialist – Digital Payments | Confidential Employer

The Tone:
This is a mid-level, hybrid role at Confidential Employer, located in Rosemont, IL. Confidential Employer, operating as Wintrust, is a $66 billion financial institution listed on NASDAQ, offering community and commercial banking, specialty finance, and wealth management services across various states. The Advanced Application Specialist serves as a key subject matter contributor across debit card technology and other payment systems. This role is vital for ensuring the seamless day-to-day operations of these critical systems, actively supporting and implementing changes, configurations, new product rollouts, and system maintenance, ultimately impacting multiple areas of the business.

The TL;DR
• Role: Full Time
• Location: Hybrid – Rosemont, IL
• Pay: $90000–$120000 yearly
• Mission: Ensure the day-to-day operations of debit card technology and other payment systems, supporting and implementing change and configuration management.

What You’ll Actually Do
• Change & SDLC Management: Support the full enterprise change management and software development lifecycle (SDLC) process, encompassing testing, defect management, peer review, and release management, while ensuring appropriate segregation of duties.
• Documentation & Analysis: Write and maintain comprehensive system documentation, process maps, detailed test scripts, use cases, user stories, root cause analyses, and high-level integration and data flows.
• Cross-Functional Collaboration: Participate actively on cross-functional teams to collaboratively support and define business and technical requirements, refine operational processes, contribute to application strategy, and drive project and product implementation.
• Reporting & Data Utility: Author complex system reports and develop data integration and migration templates, additionally utilizing lightweight scripting and file formatting utilities or configurations to meet specific application and customer needs.
• Application Configuration & Administration: Design and administer application software configurations to precisely align with business process design and application requirements, ensuring optimal system functionality.
• Acquisition Support: Support complex acquisition and conversion teams to ensure that data and systems from acquired entities are accurately and completely migrated over to new environments.

The Must-Haves
• Background: This mid-level position requires a Bachelor’s degree or equivalent experience, specifically 3-5 years working within a banking or financial services environment. The role emphasizes special expertise in applications implementation, testing, maintenance, configuration, and support.
• Experience: Candidates must possess an advanced understanding of data at both a functional and technical level for effective troubleshooting and issue identification. Advanced proficiency in troubleshooting application and system performance is also required.
• Skills: A working knowledge and understanding of hardware and systems software technologies, network infrastructure, and the intricacies of integrating diverse technology to deliver scalable, robust, and high-performance solutions is essential. The ability to analyze, learn, and rapidly apply changing technologies as part of integrated business solutions is also critical.