Senior Value Manager, Healthcare – Healthcare Value Management

Job Description

Sr Value Manager – Healthcare | Workday

The Tone:
This is a full-time role at Workday, located in Chicago, IL, with additional US locations and a flexible work approach allowing for both in-person and remote time. Workday is a leading AI platform for managing people, money, and agents, shaping the future of work for Fortune 500 companies. This Senior Value Manager role is crucial for healthcare customers, helping them realize continuous, measurable value from their Workday investment and leveraging AI to transform their businesses. You will play a key part in demonstrating the long-term impact of Workday’s solutions within the healthcare sector.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Chicago, IL (Flexible/Hybrid)
• Pay: $149600–$224400 yearly
• Team: Value Management team within Healthcare
• Mission: Help healthcare customers move from a single investment decision to continuous, measurable outcomes and lasting value from their Workday investment.

What You’ll Actually Do
• Strategizing: Own the outcomes strategy for a portfolio of Workday’s most complex healthcare accounts, proactively defining the approach where existing playbooks do not yet apply.
• Realizing Value: Guide healthcare customers through the ongoing realization of outcomes, ensuring the impact of their Workday investment compounds over time rather than peaking at the initial decision.
• Advising Consumption: Advise on flex credit adoption and consumption-based models, empowering customers to activate what they’ve purchased and confidently scale their utilization of Workday solutions.
• Demonstrating Impact: Build and defend quantified business outcomes with customer stakeholders by establishing clear baselines, defining precise measures, and presenting demonstrated results.
• Executive Alignment: Engage with healthcare executives to establish a shared direction for their Workday investment, working in close partnership with the dedicated account team.

The Must-Haves
• Background: Senior-level professional with expertise derived from management consulting, value engineering or management, transformation and PMO roles within healthcare organizations, customer success with a mandate for quantified outcomes, or in-house strategy and finance roles.
• Experience: 8+ years of experience defining, quantifying, and tracking business outcomes from enterprise technology investments, including owning the value approach across a portfolio of complex accounts or engagements; 5+ years of this experience specifically within healthcare (e.g., providers, payers, or healthcare services organizations); Proven ability to measure and report realized outcomes after implementation, not solely projected value at the point of decision; Experience with consumption-based, usage-based, or other non-seat-based commercial models.
• Skills: Demonstrated executive presence characterized by clear and confident communication with senior leaders in high-stakes conversations; Comfort in building and defining new approaches, actively shaping the team’s operational motion rather than just executing existing ones; A deep understanding of how customers plan, govern, and scale their consumption of AI or platform capabilities over time; Practical experience with enterprise HCM, ERP, or financial systems and the operational realities of running them within a healthcare environment.
• Bonus: Master’s degree preferred.